About The Job
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At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
We have a vacancy for an executive assistant to the Deputy Director of our Finance Systems Strategy and Change (FSSC) team within the Risk, Control and Financial Accounting (RCFA) Directorate.
The FSSC team performs vital work at the heart of HMRC, and our core mission is to help make tax management systems better and smoother for users and safer for HMRC by supporting the modernisation and optimisation of those systems.
The Postholder Will Work Closely With Many Stakeholders Including G6 and G7 team leads across the Finance Systems Strategy and Change team.
Senior Leadership Team and their Private Offices from across HMRC.
Other government departments that we work with including HM Treasury.
HMRC Shared Service partners.
Job description
This is a really exciting opportunity to play a key role directly supporting the Deputy Director, working closely to manage the day-to-day monitoring and organisation of their diary and inbox, and also provide business support for the team as a whole.
The environment is fast paced and the role is multifaceted; requiring someone who can work flexibly, learn quickly, act on their own initiative and be comfortable working with ambiguity and change in a dynamic environment.
Person specification
The successful candidate will be a proactive and organised individual, ideally with experience of working in a diary management or business support role.
You will be expected to prioritise your own workload and working responsibilities in line with your principal and your teams' priorities, ensuring work is actioned in a timely manner to agreed deadlines.
You'll have a "can do" attitude and flexible approach.
Key Responsibilities
- Effective management of the Deputy Director's diary and inbox, including prioritising, planning, negotiating, and making decisions where necessary.
- Support with responding to requests / queries from other parts of HMRC, developing reports and liaising with colleagues at all levels to resolve issues.
- Collating papers / briefing packs and being responsible for coordinating meeting papers, ensuring the Deputy Director is provided with the relevant information in advance of meetings.
- Researching specific issues on behalf of the Deputy Director - some of which may be of a highly technical nature.
- Preparing / commissioning bespoke presentations for speaking engagements.
- Support key Senior Leadership Team and Wider Leadership Team meetings, ensuring agendas reflect priorities and support effective decision-making.
- You will coordinate forward looks and papers, take minutes, track actions, and issue clear and timely readouts.
- Administrative responsibilities for meetings with senior leaders from across HMRC and across government, including taking minutes at meetings, representing the Deputy Director at certain meetings, acting as Network Secretariat, arranging room bookings and travel for the Deputy Director as needed.
- Building up a good knowledge of the range of activities handled across the team and developing relationships with team members including but not limited to rewards management, SLT recruitment, coordination of learning & development bids, people, and customer surveys, and supporting the delivery of team events.
- Assisting the Finance Director's Private Office when needed.
- Any other duties assigned by the Deputy Director, Finance Systems Strategy & Change.
Essential Criteria
- Proven experience of communicating and building effective working relationships with both peers and senior colleagues.
- Experience of working in a fast-paced Private Office or similar environment, managing your own time and that of the Director or Deputy Director in a highly organised manner, prioritising multiple demands and negotiating deadlines.
- Experience of handling confidential information and dealing with HR related activities.
- Enthusiasm to build a good understanding of your principal's priorities and the work of the directorate.
- The ability to work collaboratively and flexibly with others and within a dynamic team, often to short deadlines, to achieve common goals.
- Good judgement and a considered approach to situations, tasks, and problems.
- Experience of working with Office 365 (SharePoint, Outlook, OneNote, Word, PowerPoint, Copilot and Excel).
Desirable Criteria
- Experience of preparing reports and analysis
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment.
Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered.
Please be aware that you cannot change your location preference after submitting your application.
Behaviours
- Managing a Quality Service
- Communicating and Influencing
- Delivering at Pace
Benefits
Alongside your salary of £42,631, HM Revenue and Customs contributes £12,350 towards you being a member of the Civil Service Defined Benefit Pension scheme.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
Family friendly policies.
Personal support.
Coaching and development.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office.
Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community.
Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form.
Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you.
Security
Successful candidates must undergo a standard (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard checks.
Nationality Requirements
This job is broadly open to the following groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS).
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Apply and further information: This vacancy is part of the Great Place to Work for Veterans initiative.