Key Responsibilities
- Provide advanced administrative support to senior leadership and the Business Technology Solutions team.
- Manage complex calendars and proactively resolve scheduling conflicts.
- Anticipate leadership and team needs, ensuring schedules, priorities, and deliverables remain organized.
- Maintain team rosters and contact lists.
- Schedule meetings and support Teams/Zoom and telepresence setups.
- Act as liaison for remote access and technical meeting needs.
- Coordinate domestic and international travel arrangements.
- Prepare and submit expense reports in compliance with company policies.
- Manage correspondence, couriers, FedEx labels, and shipments.
- Order office supplies and manage inventory.
- Process invoices and assist with vendor onboarding.
- Coordinate meeting planning, events, and catering.
- Create or modify business documents and presentations.
- Prepare binders and manage large copy requests.
- Request publications and articles as needed.
- Coordinate new employee office setups and onboarding activities.
- Provide backup administrative support to other team members as needed.
Compliance & Confidentiality
- Ensure compliance with corporate travel, expense, purchasing, security, privacy, and administrative policies.
- Handle confidential and business-sensitive information with discretion.
- Maintain departmental files in accordance with corporate and regulatory requirements.
- Follow corporate branding guidelines and established administrative procedures.
- Support budget expenditure tracking as needed.
Project & Team Support
- Support ad hoc projects and operational initiatives as assigned.
- Prepare presentations from source materials.
- Assist with coordination of team activities, deadlines, and deliverables.
- Operate with general instruction while demonstrating initiative and ownership.
- Adapt quickly to changing priorities and shifting business needs.
- Proactively identify scheduling conflicts, potential obstacles, and opportunities to improve administrative processes.
- Communicate effectively with leadership and stakeholders, including confidently raising concerns or recommending alternative approaches when appropriate.
Leadership & Interpersonal SkillsSuccessful candidates will demonstrate:
- Exceptional attention to detail and organizational skills.
- Ability to prioritize multiple requests in a high-volume environment.
- Proactive problem-solving and the ability to anticipate team needs.
- A forward-thinking approach, consistently staying two steps ahead of leadership priorities.
- Flexibility and adaptability when priorities or business needs change unexpectedly.
- Strong technical fluency and confidence learning new systems and tools.
- Willingness to professionally challenge decisions, ask questions, or push back when necessary.
- Clear communication of deadlines, deliverables, and potential obstacles.
- Accountability and ownership of work.
- Strong relationship-building skills across departments and client areas.
- Professional demeanor when interacting with senior leadership.
- Ability to execute independently while collaborating effectively.
- Strong listening skills, sound judgment, and discretion.
- A persistent, solutions-oriented, "make it happen" attitude.
QualificationsRequired / Preferred
- 7+ years of previous administrative experience supporting executives or senior leaders.
- Some college preferred.
- Previous leadership or supervisory experience desired.
- Experience in pharmaceutical, biotechnology, or CRO environments strongly preferred.
- Intermediate to advanced proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
- Experience with Concur, SharePoint, Visio, and/or OrgPlus.
- Familiarity with corporate travel, expense reporting, purchasing, and administrative workflows.
- Strong understanding of business processes and operational requirements.
- Demonstrated ability to learn new technology quickly and adapt to changing environments.
- Excellent calendar management, scheduling, and organizational skills.
- Ability to work independently, exercise sound judgment, and proactively address challenges.
- Strong communication and interpersonal skills, including the confidence to respectfully push back when appropriate.
- "Make it happen" mindset with persistence, initiative, and a commitment to delivering results.
Interview Process
Selected candidates will participate in a virtual panel interview via Microsoft Teams with members of the leadership and administrative team.
Work Environment & Benefits
This role offers the opportunity to work within a collaborative team environment while supporting important business technology initiatives at a leading pharmaceutical organization.
Contractors have access to:
- Ongoing technology and training resources.
- Leadership support for career development.
- A flexible hybrid work schedule based on team requirements.
- A professional, inclusive workplace culture.
- Opportunities to collaborate with senior leaders and cross-functional teams.
- Inter-campus shuttle services where available.
- Complimentary campus transportation and coffee services at participating locations.
Permanent Opportunity:
This position has the potential for conversion to a full-time employee, depending on business needs and performance.