Job Purpose
As an Events and Engagement Officer, you will plan and deliver high-profile civic events and community engagement activities, creating opportunities for residents to participate in local decision-making.
You will manage events, build relationships with stakeholders and ensure activities are inclusive, accessible and professionally delivered.
Key Duties/Accountabilities
- Plan, coordinate and deliver high-profile public engagement events across the borough.
- Organise community conversations, public Q&A sessions, workshops, pop-up events and engagement activities at festivals.
- Develop event plans covering venues, logistics, accessibility, staffing, communications, budgets and risk management.
- Work with elected Members, senior officers, Communications teams and other departments to coordinate event arrangements.
- Ensure events encourage participation from a wide range of residents, including underrepresented communities.
- Capture, analyse and report resident feedback, actions and outcomes.
- Plan and deliver civic and ceremonial events, including cultural, commemorative and faith occasions.
- Provide event support to civic office-holders, including invitations, guest management, briefings and stakeholder liaison.
- Advise colleagues and event participants on civic protocols and appropriate procedures.
- Coordinate engagement activities such as exhibitions, roadshows, workshops, drop-in sessions and community events.
- Support wider corporate engagement and consultation priorities.
- Manage event budgets, monitor expenditure and ensure value for money.
- Source and coordinate venues, suppliers, contractors, equipment and other event resources.
- Prepare risk assessments, schedules, accessibility plans, safeguarding arrangements and contingency plans.
- Ensure compliance with health and safety, equality, safeguarding, data protection and licensing requirements.
- Build strong relationships with community organisations, voluntary groups, public-sector partners and local stakeholders.
- Work with Communications teams to promote events and encourage community participation.
- Prepare reports, briefings, correspondence and event evaluation summaries.
- Represent the organisation professionally at meetings and events, including outside normal working hours.
Essential Experience Required
- Significant experience planning and delivering public, community, civic or stakeholder events.
- Proven experience delivering community engagement activities with diverse audiences.
- Experience working with community organisations, public-sector partners, elected representatives, suppliers and venues.
- Experience developing event plans, risk assessments, schedules, briefings and contingency arrangements.
- Strong knowledge of event management, including logistics, accessibility, health and safety and evaluation.
- Understanding of community engagement and consultation methods.
- Knowledge of equality, diversity and inclusion in public events and community engagement.
- Awareness of civic protocols, local government and the political environment.
- Strong project management and organisational skills.
- Excellent written and verbal communication skills.
- Ability to manage stakeholders and build effective working relationships.
- Experience managing event budgets and coordinating external suppliers is desirable.
- Ability to manage competing priorities and work under pressure.
- Strong judgement, diplomacy and problem-solving skills.
- Ability to capture, organise and analyse feedback and engagement outcomes.
- Confident using standard IT and office software.
- Excellent literacy and numeracy skills.
- Commitment to equality, diversity and inclusive community participation.
- Flexibility to work evenings and weekends when required.
Additional Information to Note
Contract Duration: 6 months.
Working Hours: 35 hours per week.
Location: Catford, London (SE6 4RU).
Working Arrangement: Hybrid – minimum 2 days in the office.
Additional Hours: Evening and weekend work required for events and civic responsibilities.
Interview Date: 13th November 2026.
Interview Process: Online interview via Microsoft Teams.
Interview Preparation: Candidates must provide an example of a previous event plan or briefing they have completed.
Application Deadline: 11th November 2026.
References: 3 years of references/work history required.
Payment Schedule: We work on a bi-weekly payment schedule.