Event Technology Manager

Summary: The Event Technology Manager role is a 6-month maternity cover position focused on ensuring seamless event registration processes, from website development to post-event reporting. The manager will provide high-quality support to stakeholders and attendees while coordinating with internal teams and external vendors. This hybrid role requires occasional travel for events and emphasizes strong customer service and organizational skills. The position is based in West London and involves managing multiple registration workflows and data accuracy.

Key Responsibilities:

• Understand project requirements and translate them into robust registration workflows.
• Build and maintain event registration websites and forms.
• Ensure all systems align with brand standards and data privacy requirements.
• Coordinate with internal teams and external vendors to meet project timelines.
• Act as the main point of contact for all attendee registration queries.
• Provide friendly, prompt support for issues such as login difficulties, payments, and data corrections.
• Maintain accurate attendee data and registration records.
• Prepare real-time registration reports for event planners.
• Troubleshoot data or system issues with technical teams.
• Coordinate on-site registration activities including badge printing, equipment setup, and materials.
• Train and oversee temporary registration staff where required.
• Represent the brand professionally as a key on-site contact.
• Support executive 1:1 meetings and booth tour scheduling for trade-shows and major events.
• Produce post-event registration reports and performance insights.
• Gather attendee feedback to improve future registration processes.
• Archive registration data in line with policy requirements.

Key Skills:

• Experience in event registration or event technology roles.
• Strong customer service skills and confidence managing multiple stakeholders.
• Excellent attention to detail and a high level of accuracy with data.
• Proficiency with registration platforms (Cvent preferred; JiffleNow experience a bonus).
• Strong organisational skills and the ability to work under pressure.
• A proactive, solutions-focused approach.
• Flexibility to support occasional evening, weekend, or on-site work.
• Degree in events, business administration, or related field (preferred, not essential).

Salary (Rate): £36,000 yearly

City: West London

Country: UK

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: Other

Detailed Description From Employer:

Event Technology Manager (6 Month Maternity Cover)

Salary: £36,000 pro rata
Contract: 6 Month Fixed (Maternity Cover)
Location: UK West London / Hybrid (with occasional travel for events)

Event Technology Manager - 6 month maternity contract. This role ensures seamless event registration-from website build to post event reporting-while providing high quality support to stakeholders and attendees.

Duties:

• Understand project requirements and translate them into robust registration workflows.
• Build and maintain event registration websites and forms.
• Ensure all systems align with brand standards and data privacy requirements.
• Coordinate with internal teams and external vendors to meet project timelines.

• Act as the main point of contact for all attendee registration queries.
• Provide friendly, prompt support for issues such as login difficulties, payments, and data corrections.

• Maintain accurate attendee data and registration records.
• Prepare real time registration reports for event planners.
• Troubleshoot data or system issues with technical teams.

• Coordinate on site registration activities including badge printing, equipment setup, and materials.
• Train and oversee temporary registration staff where required.
• Represent the brand professionally as a key on?site contact.
• Support executive 1:1 meetings and booth tour scheduling for trade-shows and major events.

• Produce post event registration reports and performance insights.
• Gather attendee feedback to improve future registration processes.
• Archive registration data in line with policy requirements.

Experience needed:

• Experience in event registration or event technology roles.
• Strong customer service skills and confidence managing multiple stakeholders.
• Excellent attention to detail and a high level of accuracy with data.
• Proficiency with registration platforms (Cvent preferred; JiffleNow experience a bonus).
• Strong organisational skills and the ability to work under pressure.
• A proactive, solutions focused approach.
• Flexibility to support occasional evening, weekend, or on site work.
• Degree in events, business administration, or related field (preferred, not essential).