ERP Programme Manager

Be part of the vision; be part of RIBA. RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£75,000 per annum, based upon experience and location

Location: London/Hybrid

Hours: 35 hours per week, full-time, 18-month fixed term contract

About the Role

RIBA are at the beginning of an organisation wide portfolio of technology change covering Digital, CRM, Enterprise Resourcing Planning and core Productivity tools. Fundamental to this transformation is a new ERP solution (one or more platforms covering Finance, Payroll, HR and Procurement) which will modernise current working practices, realise efficiencies and underpin future reporting and planning. The ERP Programme Manager will lead from procurement through to successful delivery one of RIBA’s most critical systems programmes. Overseeing governance, planning, supplier activity, stakeholder involvement and change support, they will ensure a high-quality ERP solution that drives efficiency, modernises operations and enables high performance across the organisation.

Key Duties:

• Define, oversee and deliver RIBA’s new ERP implementation programme
• Work with senior leaders to agree programme outcomes and ensure delivery against organisational goals
• Manage procurement and contracting for ERP systems and implementation partners
• Oversee suppliers and internal teams to deliver agreed outputs on time, within budget and to quality standards
• Drive process review and improvement, ensuring effective change management and staff adoption of new ways of working
• Manage programme governance, reporting, risks, dependencies and a complex multi-stream budget
• Ensure compliance with quality, data protection, cyber security and RIBA’s technology standards
• Line manages an ERP Process Analyst and champion collaboration, engagement and RIBA’s organisational values

What are we looking for?

Essential

• Significant experience in delivering combined ERP or standalone HR / Finance implementation programmes within complex organisations
• Demonstrable experience in running technology change initiatives using formal project and programme methodologies
• Significant experience in working with suppliers to agree deliverables, remain on plan, address problems and hold to account for successful delivery
• Strong experience in providing governance information and running oversight boards led by senior staff
• Demonstrable experience in managing complex budgets, forecasting spends and keeping within allocated values
• Experience in communicating with and supporting a complex workforce through large scale process and ways of working change

Desirable

• Qualification in one or more change methodologies such as PRINC2 or MSP
• Qualification in one or more product development methods such as Scrum or DSDM
• Qualification in APMG or an equivalent change management method
• Skilled in defining programme benefits and using success criteria to materially demonstrate delivery
• Experience of running programmes of work alongside other organisational change activity and mapping dependencies and resource needs across the whole
• Experience in working with ERP related systems such as recruitment portals and online payment platforms
• Good working knowledge of Microsoft productivity tools including Office, Teams, SharePoint and Project
• Understanding of database structures, data quality improvement and migration tasks
• Broad awareness of HR and Financial practices and legal standards
• Line management and task allocation in both direct and matrix models
• Experience of operating within a large organisation run on a Council, Committees and Staff model

Why Join us?

Our Benefits: RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits please visit our website.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Please note that applications without a covering letter will not be considered and we will only review applications received directly through our company website.

Closing Date: 16th November 2025

Interview Date: w/c 24th November 2025

Due to high volumes of applications, we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch. We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK. We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.

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