ERP Change Manger

Key Responsibilities

• Change Strategy & Planning
• Develop and execute a regionally tailored change management strategy aligned with programme milestones and business objectives.
• Lead readiness assessments and stakeholder impact analyses across EMEA and APAC offices.
• Stakeholder Engagement
• Build strong relationships with regional leaders, COOs, and legal service teams to foster buy-in and collaboration.
• Act as a trusted advisor and escalation point for regional change leads and office champions.
• Communications & Training
• Design and deliver targeted communications and training plans to support awareness, understanding, and capability building.
• Coordinate with HR and L&D teams to ensure consistent messaging and delivery across jurisdictions.
• Change Delivery & Governance
• Facilitate change forums, workshops, and feedback sessions to capture regional insights and validate design decisions.
• Monitor change progress, risks, and adoption metrics, reporting to the Programme Board and Business Design Authority.
• Post-Go-Live Support
• Lead post-deployment engagement to resolve issues, gather feedback, and enhance user experience.
• Support continuous improvement and embed change into business-as-usual operations.

Skills & Experience

• Proven experience in leading change management for large-scale system implementations, ideally within legal or professional services.
• Strong understanding of PMS platforms (e.g. Aderant, Elite 3E) and their impact on finance and legal operations.
• Exceptional stakeholder management and communication skills across diverse cultures and geographies.
• Familiarity with organisational change frameworks (e.g. Prosci, Kotter) and project delivery methodologies.
• Ability to influence senior stakeholders and drive alignment across complex matrix structures.
• Experience working in multi-timezone, cross-functional teams.

Desirable

• Change management certification (e.g. Prosci, APMG).
• Experience supporting transformation programmes in law firms or regulated environments.
• Understanding of regional nuances across EMEAPAC, including legal operations and finance practices.

Contract Details

Rate: £750 per day (Inside IR35, via umbrella)

Duration: Initial contract until 31 March 2027 (6-month roll)

Location: Hybrid – 3 days per week in London office