EPOS Field Service Engineer

About the Role

You'll be responsible for carrying out a variety of on-site engineering tasks, including:

• EPOS installations and hardware deployments
• Break/fix support and fault diagnosis
• Hardware upgrades and equipment replacements
• Store openings, closures and technology refresh projects
• Installation of printers, scanners, payment terminals and other peripherals
• Basic network connectivity and cable management
• Completing job reports using a mobile device

Essential Requirements

• Previous experience as an EPOS Engineer, IT Field Engineer or Field Service Engineer
• Strong hardware installation and fault-finding skills
• Excellent customer service and communication skills
• Ability to work independently
• Own reliable vehicle and a full UK driving licence are essential
• Willingness to travel extensively within your allocated region and across the UK when required
• Ability to stay away from home overnight during project work

Desirable Skills

• Experience within retail or hospitality environments
• Windows operating systems
• Basic networking and connectivity
• Chip & PIN/payment terminals
• Structured cabling

What We Offer

• Vehicle Usage Allowance
• Mileage reimbursement
• Hotel accommodation arranged and paid for when overnight stays are required
• Flexible ad hoc assignments
• Regular nationwide rollout and support projects
• Prompt payment
• Dedicated support from our experienced operations team