English Speaking Telephone Interviewer

Location : London, Lancaster (Office-based)

Department : CATI

Reporting to: CATI Manager

Salary: Competitive Salary

Contract: Zero hours contract

About Us

RONIN International is an award-winning independent market research and consultancy company. We offer qualitative, quantitative, and mixed-methods market research worldwide, partnering with leading global brands. Our skilled interviewers use CATI (Computer-Assisted Telephone Interviewing) to conduct precise telephone interviews, ensuring we connect with individuals who provide key insights for research objectives.

About The Role

Our global CATI presence allows us to engage with diverse markets and demographics through conversations led by our expert Telephone Interviewers. With this capability, we reach respondents across geographical boundaries, ensuring research insights are globally relevant. Each month, we conduct thousands of interviews with consumers and B2B audiences, focusing on ‘Hard-to-Reach’ groups such as high-calibre professionals, senior management, scientists, specialists, policymakers, KOLs, and other top-tier opinion leaders. We currently operate three CATI locations globally, with over 200 interviewers covering 32+ languages. Join us as our team grows, we offer a dynamic environment with flexible working hours and ample career development opportunities.

Key Responsibilities & Accountabilities:

• Conduct telephone interviews using CATI methodology.
• Engage with people from various backgrounds to collect valuable insights.

Essential Skills:

• Excellent telephone manner.
• Confident interpersonal and communication skills.
• Native language proficiency with good English skills.
• Perseverance
• Strong organisational and time management skills.
• Good computer literacy and attention to detail.
• Previous market research experience is a plus but not required.

What we offer:

Full training on CATI methodology. Entry-level positions for career growth as the department expands.

Requirements:

Evidenced Right to Work in the UK by the start of contract.

How to apply:

Email your CV, and a short cover note explaining why you would be a great fit for this role and sharing with us why you’d like to join RONIN International to joinus@ronin.com. If you require any reasonable adjustments to be made to the recruitment process, please include this in your cover note. Please include the job title in the subject line of your email.

RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

Find out more about us: https://www.ronin.com/.