End User Support Engineer – Paris – 12-Month Contract
Location: Paris, France – 5 days onsite
Contract: Initial 12 months
Start: ASAP
Languages: Fluent French and English essential
Rate: Competitive daily rate/ Monthly salary (please specify)
Experienced End User Support / IT Support Engineer required for a leading international professional services organisation based in Paris.
You will be the main onsite IT support contact for approximately 200 office-based users, working alongside a wider international IT team.
This is a hands-on 1st/2nd Line support role, requiring strong technical troubleshooting skills, the ability to work independently and, importantly, outstanding communication skills.
You must be confident supporting users at all levels, including senior executives.
Key Requirements for the End-User Support role:
- Strong 1st/2nd Line IT Support experience in a corporate environment.
- Windows, Microsoft 365, Active Directory and desktop troubleshooting.
- Experience working within an ITIL environment or ITIL certification.
- ServiceNow or similar ITSM ticketing systems.
- Hardware, software, connectivity and meeting-room/AV support.
- Excellent customer service and communication skills, including VIP support.
- Ability to manage onsite IT issues independently and collaborate with remote IT teams.
- Fluent French and English – essential.
- Experience with SCCM, Ivanti and networking fundamentals would be advantageous.
Candidates must be available to work onsite in Paris five days per week, ideally immediately or at short notice.
Please apply with your CV, availability and rate expectations.
Please apply now for the position: End User Support Engineer – Paris – 12-Month Contract.