The Role
This is a hands-on, non-managerial position suited to an experienced HR/ER professional.
In consultancy terms, we're looking for someone operating at Senior Consultant level rather than Manager level.
You don't need previous leadership or management experience.
Instead, you'll need to be confident managing a busy ER caseload independently, dealing with complex employee matters and working effectively in a fast-paced, commercially focused environment.
You'll work closely with managers and stakeholders, providing practical and knowledgeable advice across a range of employee relations matters while ensuring cases are managed consistently and in line with UK employment legislation.
Key Responsibilities
- Manage a high-volume Employee Relations caseload from start to finish
- Handle ER cases (occasionally complex), including disciplinary, grievance, performance and absence matters
- Provide practical, confident advice to managers and stakeholders
- Support performance management and absence management processes
- Review and interpret changes to employment legislation and assess their impact on the organisation
- Support TUPE activity and associated employee relations matters
- Manage and respond to queries through ServiceNow, the organisation's HR ticketing system
- Use Workday as the core HRIS and support the creation, review and implementation of HR templates
- Review and improve HR processes, documentation and templates
- Work collaboratively within the wider HR Shared Services function
- Build effective relationships across a large and complex organisation
- Manage competing priorities effectively in a fast-paced environment
Essential Experience
- Strong ER Case Management Experience
- You must have substantial experience managing ER cases independently, with experience handling complex ER matters being a major advantage.
- Workday Experience
- Previous experience using Workday is essential. This is the organisation's core HRIS platform.
- TUPE Experience
- You'll need practical experience of supporting or managing TUPE processes.
- Large, Complex Organisation Experience
- Experience working within a large and complex organisation is essential.
- International organisation experience would be a significant advantage.
- Experience within a large organisation of several hundred employees or more is preferred.
You'll Also Ideally Have
- Experience working within a fast-paced, commercially focused environment
- Strong performance and absence management experience
- Experience within technology, professional services, sales or another similarly fast-paced environment is useful, although sector background is less important than organisational complexity
- ServiceNow experience would be advantageous, although it's not essential
- CIPD Level 3 or above
- Excellent stakeholder management and communication skills
- A hands-on, patient and pragmatic approach
- The ability to work independently without requiring people-management experience
- Experience working within an HR Shared Services or similar HR structure would be beneficial
Why Apply?
- £200-£400 per day via Umbrella, depending on experience
- Initial 3-month contract, with potential for the role to become permanent
- Hybrid working with 3 days per week in the office, based around St Paul's and Bank
- Opportunity to work within a large, international organisation
- Exposure to complex ER matters within a fast-paced and commercially driven environment
- One-stage interview process for shortlisted candidates
- Immediate start available
Interview Process & Start Date
The organisation is looking to move quickly.
Interviews will take place from Thursday/Friday and into early next week, with a single-stage interview involving the HR Director and Head of Strategic Initiatives.