The Role
This is a hands-on role for an experienced HR/ER professional who is comfortable rolling up their sleeves and managing a high volume of often complex Employee Relations cases.
You will need to be patient, resilient and confident working with a range of stakeholders, while balancing multiple competing priorities and ensuring cases are managed effectively and in line with current employment legislation.
Key Responsibilities
- Manage a high-volume and varied Employee Relations caseload from start to finish
- Handle complex ER matters, including disciplinary, grievance, performance, absence and other employee issues
- Provide clear and practical advice to managers and stakeholders on complex employment matters
- Monitor and review employment legislation changes and assess their potential impact on HR policies and practices
- Support with TUPE-related activity and employee relations matters
- Manage and respond to queries through the CWS inbox
- Support projects involving the review, creation and implementation of HR templates and documentation
- Create and update HR templates and documentation within Workday
- Ensure ER processes, documentation and practices are compliant, consistent and fit for purpose
- Work closely with stakeholders across the business in a fast-paced technology environment
Essential Candidate Criteria:
- Strong and demonstrable Employee Relations experience is essential
- Experience managing a high-volume ER caseload
- Proven experience dealing with complex ER cases independently
- Previous experience within the technology sector is highly desirable
- Workday experience is essential
- Experience using ServiceNow would be advantageous
- Experience supporting TUPE processes and employee matters
- Strong understanding of UK employment legislation and the ability to interpret legislative changes and assess business impact
- Experience reviewing, developing and improving HR templates and documentation
- Comfortable working in a hands-on role and willing to get involved wherever needed
- Patient, organised and able to manage multiple priorities in a busy environment
- Experienced at Advisor/Specialist level, rather than requiring previous management experience
- Available to start ASAP, ideally by the end of August, with a maximum 1-week notice period