Negotiable
Undetermined
Undetermined
Coventry, England, United Kingdom
Summary: The Education, Health and Care Plan Assistant role involves providing administrative support to the statutory assessment and annual review process for children and young people with special educational needs and disabilities (SEND) within Coventry. The position requires excellent communication and IT skills, as well as the ability to manage competing demands in a busy environment. This is a fixed-term contract for 12 months, aimed at enhancing the service provided to families and stakeholders. The role emphasizes inclusivity and diversity in the workplace, welcoming applicants from various backgrounds.
Key Responsibilities:
- Provide administrative support to the statutory assessment and annual review process.
- Deliver a high-quality, customer-focused service to service users and stakeholders of the Integrated 0 to 25 SEN Service.
- Support Senior EHCP Coordinators and EHCP Coordinators in all areas of administrative work.
- Manage email and telephone communications with parents/carers, schools, health, social care, and other professionals.
- Work accurately and under pressure to meet competing demands.
Key Skills:
- Excellent communication skills.
- Highly developed IT skills, including knowledge of Excel.
- Organizational skills and attention to detail.
- Ability to learn new databases quickly.
- Good standard of general education, including qualifications in English and mathematics at GCSE grade A-C equivalent.
Salary (Rate): undetermined
City: Coventry
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are: Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. Value and respect: We put diversity and inclusion at the heart of all we do.
About The Team We Are Recruiting To We are excited and very pleased to be expanding the Coventry Statutory Assessment and Review Team (StART) to enable us to further develop and enhance the service provided to the families, schools and young people living in this vibrant, diverse city. Our Team is committed to working with families and partners to support and empower children and young people with special educational needs and disabilities (SEND). We have responsibility for a range of important statutory educational work within Coventry. We are here to deliver the aspirational challenge set to us by young people with SEND and their families: ‘To Lift the Cloud of Limitation and enable them to enjoy an ordinary life’. Our passion and commitment was recognised by Ofsted and the Care Quality Commission (CQC) during our last Local Area SEND inspection, they commended our “genuine passion and commitment to get things right for children and young people with SEND and their families”; our respect for the “lived experiences of children and young people with SEND and their parents” and the “strong partnership between school settings and education service providers’. We value and welcome diverse perspectives and experiences as we strive to create an inclusive workplace culture which is accepting of all and is free from discrimination and bias.
What is the job role? The role of the Education, Health and Care Plan Assistant is toprovide administrative support to the statutory assessment and annual review process. To provide a high quality, customer-focussed service to all service users and stakeholders of the Integrated 0 to 25 SEN Service. To support the Senior EHCP Co-ordinators and EHCP Co-ordinators in all areas of administrative work covered by the statutory assessment and provision team This is a busy and demanding administrative role that involves email and telephone contact with parents/carers, schools and settings, health, social care, other Local Authorities and professionals from a wide range of teams. This is a fixed-term contract for 12 months.
Who are we looking for? The person we are looking for will be organised, an excellent communicator with highly developed IT and inter-personal skills including knowledge of Excel, and able to learn new databases quickly. You will need to work accurately, have attention to detail, and be able to work under pressure to meet competing demands. You will have the opportunity to demonstrate these skills by undertaking a skills assessment if shortlisted for an interview. It would be great if you have knowledge of the SEND Reforms but is not an essential requirement . You will have a good standard of general education including qualifications in English andmathematics at a minimum level of GCSE grade A-C equivalent.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. Interview date: 7 June 2025.
About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit Coventry City Council.