eCommerce / Digital Analyst
Posted 2 weeks ago by Cranberry Panda
£300 Per day
Outside
Hybrid
Hertfordshire, England, United Kingdom
Summary: The eCommerce Analyst Contractor role involves joining a major retail business for a 3-6 month contract, focusing on analyzing and improving online performance through data-driven insights. The position requires a commercially minded digital analyst who can diagnose performance issues across the eCommerce journey and provide actionable recommendations. This role emphasizes hands-on analysis rather than mere reporting, with a hybrid working arrangement. The contractor will work closely with trading and merchandising teams to enhance performance metrics and insights.
Key Responsibilities:
- Deep-dive analysis across traffic, conversion, AOV, revenue, bounce rate and customer journeys
- Diagnosing performance by channel, device, customer type, brand, category, product type and price band
- Funnel analysis across PLP, PDP, basket and checkout
- Identifying on-site friction, traffic quality issues and conversion blockers
- Supporting CRO and experimentation with test hypotheses and measurement frameworks
- Providing insight to trading and merchandising teams on category, product and promotional performance
- Improving dashboards, reporting clarity and speed-to-insight
- Validating tracking and highlighting data quality issues
Key Skills:
- Proven experience as an eCommerce Analyst or Digital Analyst in a retail / consumer environment
- Strong hands-on experience with Adobe Analytics
- Good understanding of GA4
- Ability to explain why performance changed, not just report the numbers
- Strong commercial thinking and stakeholder engagement skills
- SQL and dashboarding experience would be highly beneficial
Salary (Rate): £300 per day
City: Hertfordshire
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: Other
eCommerce Analyst Contractor | 3–6 Month Contract | Outside IR35 | £300 per day | Hybrid, Hertfordshire
I’m currently recruiting for an eCommerce Analyst Contractor to join a major retail business on an initial 3-6 month contract. This is a fantastic opportunity for a commercially minded digital analyst who can quickly get into the detail, identify what is driving online performance, and turn data into practical recommendations that improve results. This is not a reporting-only role. We are looking for someone who can diagnose performance issues and opportunities across the full eCommerce journey, including traffic quality, conversion, AOV, funnel drop-off, checkout behaviour, product performance, and trading activity.
Contract details
- 3-6 month contract
- Outside IR35
- £300 per day
- Hybrid working, 2 days per week in Hertfordshire
What you’ll be doing
- Deep-dive analysis across traffic, conversion, AOV, revenue, bounce rate and customer journeys
- Diagnosing performance by channel, device, customer type, brand, category, product type and price band
- Funnel analysis across PLP, PDP, basket and checkout
- Identifying on-site friction, traffic quality issues and conversion blockers
- Supporting CRO and experimentation with test hypotheses and measurement frameworks
- Providing insight to trading and merchandising teams on category, product and promotional performance
- Improving dashboards, reporting clarity and speed-to-insight
- Validating tracking and highlighting data quality issues
What we’re looking for
- Proven experience as an eCommerce Analyst or Digital Analyst in a retail / consumer environment
- Strong hands-on experience with Adobe Analytics
- Good understanding of GA4
- Ability to explain why performance changed, not just report the numbers
- Strong commercial thinking and stakeholder engagement skills
- SQL and dashboarding experience would be highly beneficial
This role would suit someone who is confident working at pace, comfortable operating with minimal hand-holding, and able to deliver impact quickly.