E-commerce Account Executive

E-commerce Account Executive

Posted 1 day ago by Nextech Group Limited

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£35,000 Per year
Fixed-Term
Hybrid
Birmingham, England, United Kingdom
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Accounting Management Content Management Systems Digital Marketing Management Market Trend Organisational Skills Project Management Stakeholder Management Web Performance Optimisation Web Project

Summary: The E-commerce Account Executive role in Birmingham involves managing website projects and client retainers, focusing on delivering client success through effective project management and collaboration. The ideal candidate should have a strong background in e-commerce platforms, particularly Shopify, and possess excellent organizational and communication skills. This position is a 12-month fixed-term contract, offering a salary based on experience. The role requires proactive engagement with clients and teams to drive project outcomes and performance improvements.

Key Responsibilities:

  • Plan, execute, and oversee delivery of web and e-commerce projects
  • Ensure projects are completed on time, within scope, and on budget
  • Act as the main point of contact for clients, managing communication and resolving issues
  • Manage ongoing client retainers and ensure deliverables are consistently met
  • Proactively identify opportunities to add value for clients
  • Track and report on performance metrics, providing actionable insights
  • Build strong relationships with clients, understanding their business goals
  • Provide updates, reports, and strategic recommendations to support growth
  • Work closely with design, development, and digital marketing teams
  • Lead project kick-off meetings, aligning stakeholders on goals and timelines
  • Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce
  • Provide guidance on website performance, UX/UI optimisation, and platform functionality

Key Skills:

  • Proven experience in e-commerce, account management, or web project management
  • Strong knowledge of e-commerce platforms such as Shopify (other CMS experience beneficial)
  • Excellent organisational and time-management skills to handle multiple projects and clients
  • Clear communication skills, able to explain technical concepts to non-technical audiences
  • Analytical mindset with the ability to generate insights from performance data
  • Proactive, solutions-focused, and motivated by achieving results

Salary (Rate): £35,000.00 yearly

City: Birmingham

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: fixed-term

Seniority Level: Mid-Level

Industry: IT

Detailed Description From Employer:

E-commerce Account Executive

Location: Birmingham (hybrid) (12 month FTC)

Salary: £25,000 – £35,000 (depending on experience)

About the Role

We’re looking for an ambitious E-commerce Account Executive to play a key role in the delivery and ongoing management of website projects and client retainers . This role suits someone with a solid background in web and e-commerce platforms (particularly Shopify), strong organisational skills, and a passion for driving client success.

Key Responsibilities:

  • Project Management
  • Plan, execute, and oversee delivery of web and e-commerce projects
  • Ensure projects are completed on time, within scope, and on budget
  • Act as the main point of contact for clients, managing communication and resolving issues
  • Retainer Management
  • Manage ongoing client retainers and ensure deliverables are consistently met
  • Proactively identify opportunities to add value for clients
  • Track and report on performance metrics, providing actionable insights
  • Client Collaboration
  • Build strong relationships with clients, understanding their business goals
  • Provide updates, reports, and strategic recommendations to support growth
  • Team Coordination
  • Work closely with design, development, and digital marketing teams
  • Lead project kick-off meetings, aligning stakeholders on goals and timelines
  • E-commerce Expertise
  • Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce
  • Provide guidance on website performance, UX/UI optimisation, and platform functionality

Required Skills & Experience

Proven experience in e-commerce, account management, or web project management

Strong knowledge of e-commerce platforms such as Shopify (other CMS experience beneficial)

Excellent organisational and time-management skills to handle multiple projects and clients

Clear communication skills, able to explain technical concepts to non-technical audiences

Analytical mindset with the ability to generate insights from performance data

Proactive, solutions-focused, and motivated by achieving results

Please apply now.

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