Key Responsibilities
- Design, develop, and deliver end-user training programmes for D365 F&O, facilitating instructor-led, virtual, and classroom-based sessions across GL, AP, AR, Subscription Billing, Cash & Bank Management, and Financial Reporting
- Create and maintain user guides, quick reference guides, SOPs, training presentations, learning videos, and knowledge base articles reflecting approved business processes
- Support business readiness activities, assessing training needs, identifying knowledge gaps, and facilitating workshops and awareness sessions ahead of go-live
- Assist with UAT preparation and execution, developing training environments and business process scenarios, and capturing feedback to refine training content
- Provide floor-walking and hypercare support during deployment, assisting users with process queries and supporting transition to BAU support teams
What You Will Ideally Bring
- 3-5+ years of experience delivering ERP or D365 training programmes, including experience working within Microsoft Dynamics 365 Finance & Operations environments
- Strong understanding of Finance business processes
- Experience creating user guides, SOPs, process documentation, and training materials
- Experience supporting User Acceptance Testing and business readiness activities, with strong facilitation and presentation skills
- Desirable, experience on large-scale ERP transformation programmes, change management/learning methodologies, digital learning platforms, and exposure to P2P, O2C, or R2R processes
Contract Details
- Duration: 6 months
- Day Rate: Negotiable
- Determination: Inside IR35
- Location: Hybrid, 1 day per week onsite, Windsor
- Start Date: ASAP
Rate:
Not specified
Location:
Windsor
IR35 Status:
Inside
Remote Status:
Hybrid
Industry:
Consulting
Seniority Level:
Mid-Level