Dynamics 365 Contact Centre Telephony Consultant

Summary: We are looking for a skilled Dynamics 365 Telephony Consultant to assist in implementing a modern contact centre solution that integrates Dynamics 365 with telephony and automation tools. The role requires a combination of technical expertise and experience in contact centre environments. The position is based in Lincoln, requiring two days of onsite work each week. This is a 6-month contract opportunity.

Key Responsibilities:

• Support the delivery of a modern contact centre solution.
• Integrate Dynamics 365 with telephony and automation tools.
• Collaborate with stakeholders to ensure effective implementation.
• Provide technical expertise in Dynamics 365 and telephony systems.

Key Skills:

• Experience with Dynamics 365.
• Knowledge of telephony systems and contact centre operations.
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.

Salary (Rate): undetermined

City: Lincoln

Country: UK

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT