Dynamics 365 Contact Centre Telephony Consultant

Dynamics 365 Contact Centre Telephony Consultant

Posted 1 week ago by Radiant Systems Europe Limited

Negotiable
Undetermined
Hybrid
Lincoln, Lincolnshire, UK

Summary: The role of Dynamics 365 Contact Centre Telephony Consultant involves supporting the implementation of a modern contact centre solution that integrates Dynamics 365 with telephony and automation tools. The position requires an experienced consultant to ensure effective delivery and functionality of the system. The role is based in Lincoln, requiring two days of onsite work each week. The contract duration is six months.

Key Responsibilities:

  • Support the delivery of a modern contact centre solution.
  • Integrate Dynamics 365 with telephony and automation tools.
  • Collaborate with stakeholders to ensure system functionality.
  • Provide expertise in Dynamics 365 Telephony solutions.

Key Skills:

  • Experience with Dynamics 365 Telephony solutions.
  • Knowledge of contact centre operations.
  • Strong integration skills with telephony and automation tools.
  • Excellent communication and collaboration abilities.

Salary (Rate): undetermined

City: Lincoln

Country: UK

Working Arrangements: hybrid

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other

Role: Dynamics 365 Contact Centre Telephony Consultant

Location: Lincoln (2 days onsite Tue & Wed), UK.
Contract: 6 Months

Overview

We are seeking an experienced Dynamics 365 Telephony Consultant to support the delivery of a modern contact centre solution, integrating D365, telephony, and automation tools click apply for full job details