Dynamics 365 CE Consultant

Dynamics 365 CE Consultant

Posted 1 week ago by Lorien

Negotiable
Outside
Hybrid
Leeds, West Yorkshire

Summary: The Dynamics 365 CE Consultant will design, develop, and implement Microsoft Dynamics 365 Customer Engagement solutions for a client. This role involves collaborating with business stakeholders to configure the platform, improve business processes, and provide ongoing consultancy. The consultant will also develop proof of concepts, workflows, and integrations with other systems. The position is hybrid, requiring 2-3 days onsite in Leeds.

Key Responsibilities:

  • Design, develop, and implement Microsoft Dynamics 365 Customer Engagement solutions.
  • Collaborate with business stakeholders to identify and document requirements.
  • Configure CRM solutions to meet business needs.
  • Develop proof of concept/pilot, workflows, and integrations with other systems.
  • Provide ongoing oversight and best practice consultancy on the implementation of the Dynamics 365 platform.
  • Create and maintain design and technical documentation.

Key Skills:

  • Proven experience with Microsoft Dynamics 365 Customer Engagement.
  • Experience in configuration and implementation of Dynamics 365 CE solutions preferably in a pre-sales consultancy role or consultative capacity.
  • Workflows and integrations with other systems.
  • Experience with Power Platform, including Power Apps and Power Automate.
  • Experience in system integrations and creating high-level reporting dashboards using Power BI.
  • Proficiency in programming languages such as JavaScript.
  • Strong understanding of Dynamics 365 workflows, configuration, and data model.
  • Excellent problem-solving and analytical skills.
  • Strong communication skills and the ability to work collaboratively with business stakeholders and technical teams.
  • Ability to translate business requirements into effective technical solutions.
  • Ability to work independently and flexibly depending on project needs.
  • Ability to lead projects and teams to successful outcomes.
  • Agile experience.
  • Concise and accessible documentation writing and presentations to a range of audiences.

Salary (Rate): undetermined

City: Leeds

Country: United Kingdom

Working Arrangements: hybrid

IR35 Status: outside IR35

Seniority Level: undetermined

Industry: IT