DV - 3rd Line Infrastructure Support Engineer

Summary: The role of a 3rd Line Infrastructure Support Engineer involves providing advanced technical support to a high-profile user community, primarily through an incident logging application. The position is based in London and requires active DV clearance, along with training on legacy infrastructure. The engineer will collaborate with both the 3rd Line and Engineering teams to ensure effective support and maintenance of IT systems.

Key Responsibilities:

• Assist high-profile user community via incident logging application.
• Collaborate with 3rd Line and Engineering teams.
• Provide support for legacy infrastructure.

Key Skills:

• Active DV clearance.
• Microsoft Windows Server.
• Active Directory and Group Policy.
• Role & Functional based Security Delegation and Layers.
• DNS, WINS and DHCP.
• PKI Services.
• SMTP Proxy Servicing.
• Firewall management and controls.
• DFS, HA, Clustering, SOFS.
• RDS, VMWare, vCenter, ESXI, vMotion, HyperV, VMM Terminal Services.
• MS Cloud incorporating Exchange, Storage and Shares App serviced.
• Citrix deployments incorporating PVS\MCS.
• APP-v incorporating Citrix StoreFront.
• Powershell Scripting, MBAM/BitLocker/VPN.
• Any Microsoft/Citrix/VMWare certification.
• Wider understanding of client or midrange OSes, networking and security.
• HyperV, Azure and Google Cloud.
• HP BladeSystem, or similar blade Servers/blade chassis and interconnect technologies.
• HP Cloud Service Automation, or similar self-service cloud management technology.
• HP Server Automation, or similar system configuration/software deployment technology.
• Symantec Datacentre Security, or similar security policy enforcement product.
• A deep understanding of Virtualisation and Container technologies.
• Design of large, complex systems including practical experimentation and development skills.
• Technical breadth and depth with great client engagement skills.
• Knowledge or appreciation of technologies such as Foreman, Puppet, Satellite, Ansible, Nagios, AI/ML, Big Data, Elastic Search, IaaS, PaaS, HPC, DevOps, AWS, Azure, Kubernetes, Docker, OpenShift, Linux based applications.

Salary (Rate): £650.00 Daily

City: London

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT