Disrepair & Regulatory Contact Officer
Posted 4 days ago by Guinness Partnership
Negotiable
Undetermined
Undetermined
Manchester, UK
Summary: The Disrepair & Regulatory Contact Officer at The Guinness Partnership plays a crucial role in managing housing disrepair issues and ensuring compliance with regulatory standards. This position involves direct communication with residents and coordination with maintenance teams to address housing concerns effectively. The officer will contribute to the overall mission of providing quality housing services to nearly 160,000 residents across England.
Key Responsibilities:
- Manage and respond to housing disrepair inquiries from residents.
- Coordinate with maintenance teams to ensure timely repairs and compliance with regulations.
- Maintain accurate records of disrepair cases and regulatory compliance.
- Provide support and guidance to residents regarding their housing rights and responsibilities.
Key Skills:
- Strong communication and interpersonal skills.
- Knowledge of housing regulations and disrepair processes.
- Ability to manage multiple cases and prioritize effectively.
- Experience in customer service or housing management.
Salary (Rate): £30,000 Annual
City: Manchester
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our