Dispatcher (Stoke-on-Trent)
Posted 4 days ago by Medico Partners
Negotiable
Undetermined
Undetermined
Stoke-On-Trent, England, United Kingdom
Summary: The Dispatcher role in Stoke-on-Trent involves coordinating patient transport and managing driver schedules to ensure efficient operations. The position requires effective communication between drivers, clinical staff, and management to support patient care. The Dispatcher will also maintain accurate records and comply with operational policies while handling urgent calls and prioritizing tasks under pressure.
Key Responsibilities:
- Coordinate and dispatch drivers for patient transport and medical deliveries.
- Monitor schedules and adjust assignments to meet urgent needs.
- Act as the central communication point between drivers, clinical staff, and management.
- Maintain accurate records of journeys, timings, and service requests.
- Ensure compliance with NHS and UTC operational policies.
- Handle urgent calls and prioritise tasks effectively under pressure.
Key Skills:
- Previous experience in dispatch, logistics, or healthcare coordination preferred.
- Strong organisational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Ability to remain calm and professional in high-pressure situations.
- IT literacy (basic knowledge of scheduling software or databases).
- Flexibility to work shifts, including evenings and weekends.
Salary (Rate): undetermined
City: Stoke-On-Trent
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
Position: Dispatcher
Location: Stoke-on-Trent
Contract Type: Full-time / Part-time
Shift Time: 1800-24:00
Salary: Dependent on Experience
About The Role
We are seeking an organised and proactive Dispatcher to join our team Stoke-on-Trent. This role is crucial in coordinating patient transport, managing driver schedules, and ensuring timely communication between staff and services. You will play a key part in supporting patient care by keeping operations efficient and responsive.
Key Responsibilities
- Coordinate and dispatch drivers for patient transport and medical deliveries.
- Monitor schedules and adjust assignments to meet urgent needs.
- Act as the central communication point between drivers, clinical staff, and management.
- Maintain accurate records of journeys, timings, and service requests.
- Ensure compliance with NHS and UTC operational policies.
- Handle urgent calls and prioritise tasks effectively under pressure.
Requirements
- Previous experience in dispatch, logistics, or healthcare coordination preferred.
- Strong organisational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Ability to remain calm and professional in high-pressure situations.
- IT literacy (basic knowledge of scheduling software or databases).
- Flexibility to work shifts, including evenings and weekends.
Please Apply below or call us on 0121 270 8878 . Between 09:00-17:00 Monday to Friday
Email us on team.admin@medicopartners.com for assistance with this job.