Dispatch Operative / Logistics Operative / Sortation Operative

Summary: The role of Warehouse Dispatch Operative involves managing dispatch operations within a busy logistics warehouse, focusing on shipment processing and compliance with export regulations. The position requires strong experience in dispatch and courier platforms, ensuring high standards of warehouse housekeeping and performance targets are met. Additionally, the Logistics Operative role encompasses various tasks related to goods-in, sortation, and asset tracking, emphasizing system accuracy and effective communication with stakeholders. This is a 6-month rolling assignment based in Hatfield, with set working hours and a pay rate of £16.98 per hour.

Key Responsibilities:

• Process shipments using multiple courier platforms (e.g. TNT, DPD)
• Produce commercial invoices, dispatch documentation, shipping manifests, and end-of-day operational reports
• Manage and clear SAP dispatch queues
• Coordinate with scheduling teams and internal stakeholders
• Handle escalation procedures effectively (written and verbal)
• Maintain compliance with export requirements and dangerous goods regulations
• Ensure high standards of warehouse housekeeping (6S environment)
• Meet performance targets and SLA requirements
• Process inbound items from field engineers, routing to scrap, repair, store, or warranty
• Raise and manage RMAs (Return Material Authorisations) and purchase order receipts
• Maintain accurate records in SAP and ServiceNow / ITSM systems
• Use QR scanning tools to track repair lifecycle
• Perform serial number and asset tracking
• Create transfer orders and stock movements
• Work with courier partners for inbound/outbound logistics
• Produce manifests and support dispatch when required
• Check and validate warranties using vendor portals
• Maintain SLA adherence and reporting (Excel-based)
• Support warehouse functions including goods-in, sortation, error handling, and stores (picking, putaways)
• Maintain a clean and organised warehouse

Key Skills:

• Experience in dispatch, export, and courier platforms
• Proficiency in SAP and ServiceNow / ITSM systems
• Strong communication skills for coordination with teams and stakeholders
• Ability to handle escalation procedures effectively
• Knowledge of compliance with export requirements and dangerous goods regulations
• Experience in warehouse housekeeping and maintaining a 6S environment
• Proficient in Excel for reporting and SLA adherence
• Familiarity with QR scanning tools and asset tracking

Salary (Rate): £16.98 ph

City: Hatfield

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: Other

Detailed Description From Employer:

Warehouse Dispatch Operative

Assignment Details

• Length: 6 Months Rolling
• Working Hours: Monday - Friday, 11:00 - 19:00
• Weekly Hours: 37.5

• Location: Hatfield, AL10 9TX

• Pay: £16.98 ph (Umbrella)

Assignment Overview

We are currently seeking an experienced Dispatch Operative to join a busy Services Logistics Warehouse operation. This role is ideal for individuals with strong dispatch, export, and courier platform experience, working within a fast-paced, SLA-driven environment.

Key Responsibilities

• Process shipments using multiple courier platforms (e.g. TNT, DPD)
• Produce:
• Commercial invoices
• Dispatch documentation
• Shipping manifests
• End-of-day operational reports
• Manage and clear SAP dispatch queues
• Coordinate with:
• Scheduling teams
• Internal stakeholders
• Handle escalation procedures effectively (written and verbal)
• Maintain compliance with export requirements and dangerous goods regulations
• Ensure high standards of warehouse housekeeping (6S environment)
• Meet performance targets and SLA requirements

AND

Logistics Operative / Sortation Operative (11:00-19:00)

Assignment Details

• Length: 6 Months Rolling
• Working Hours: Monday - Friday, 11:00 - 19:00
• Weekly Hours: 37.5

• Location: Hatfield, AL10 9TX

• Pay: £16.98 ph (Umbrella)

Assignment Overview

We are recruiting for a Logistics Operative / Sortation Specialist to support a large-scale service logistics warehouse.

This is a varied role spanning goods-in, sortation, warranty processing, and stock movement, with a strong emphasis on asset tracking and system accuracy.

Key Responsibilities

• Process inbound items from field engineers:
• Route to scrap, repair, store, or warranty
• Raise and manage:
• RMAs (Return Material Authorisations)
• Purchase order receipts
• Maintain accurate records in:
• SAP
• ServiceNow / ITSM systems
• Use QR scanning tools to track repair lifecycle
• Perform serial number and asset tracking
• Create transfer orders and stock movements
• Work with courier partners for inbound/outbound logistics
• Produce manifests and support dispatch when required
• Check and validate warranties using vendor portals
• Maintain SLA adherence and reporting (Excel-based)
• Support warehouse functions including:
• Goods-in
• Sortation
• Error handling
• Stores (picking, putaways)
• Maintain a clean and organised warehouse