Digital Wireless Network Engineer

Digital Wireless Network Engineer

Posted 1 day ago by Mid Yorkshire Teaching NHS Trust

Negotiable
Undetermined
Undetermined
Wakefield, England, United Kingdom

Summary: The Digital Wireless Network Engineer will play a crucial role in the Digital Services team, focusing on the availability, performance, and resilience of the Trust's wireless network infrastructure. This position involves maintaining security and scalability while providing third-line support and ensuring efficient operation of clinical and corporate systems. The engineer will also contribute to the development of methodologies and solutions, as well as monitor system performance and capacity. Collaboration with internal departments and third-party suppliers is essential for resolving technical issues and implementing complex solutions.

Key Responsibilities:

  • Provide third line support, maintenance, and development for information systems and infrastructure.
  • Offer second and third line out of hours on-call support on a rota basis.
  • Maintain and support physical and virtual wireless network infrastructure servers and services.
  • Support wireless access points across all Trust sites, including community and remote locations.
  • Maintain ISE Wireless policies and Wireless LAN Controllers.
  • Contribute to the implementation and ongoing support of systems and services.
  • Identify and diagnose system problems, providing resolutions or workarounds.
  • Proactively monitor system performance and capacity.
  • Configure, monitor, and validate backup and restoration services.
  • Log and report service disruptions and monitor incoming support requests.
  • Liaise with internal departments and third-party suppliers regarding faults.
  • Analyse and implement complex technical solutions for Trust digital projects.
  • Ensure documentation is available and up to date for all systems.
  • Attend and contribute to meetings with the Digital Operations Team.

Key Skills:

  • Degree or equivalent occupational/professional qualification or experience.
  • Relevant technical qualification.
  • Experience working in a busy support environment.
  • Previous work experience in the NHS.
  • Experience with Cisco Wireless Controllers.
  • Knowledge of wireless and wired network technologies.
  • Advanced knowledge of Microsoft Office applications.

Salary (Rate): undetermined

City: Wakefield

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT

Detailed Description From Employer:

For more information please contact Liam O'Connell liam.oconnell@nhs.net

About The Role

The Digital Wireless Network Engineer will be a key member of the Digital Services team, ensuring the availability, performance, and resilience of the Trust’s wireless network infrastructure across all sites and services. This includes maintaining the security, reliability, and scalability of the Trust’s wireless network systems, enabling clinical and corporate systems to operate efficiently and securely.

Main duties

The Digital Wireless Network Engineer will be required to provide third line support, maintenance and development for the many information systems, computer and server infrastructure and operating systems. The post holder will also provide second and third line out of hours on-call support on a rota basis.

  • Maintenance and support of physical and virtual wireless network infrastructure servers and services
  • Maintenance and support of wireless access points across all Trust sites, including community and remote working locations
  • Maintenance and support of ISE Wireless policies
  • Maintenance and support of Wireless LAN Controllers
  • Provide expertise to the implementation and ongoing support of systems and services
  • Contribute to the production of new methodologies and solutions as required
  • Identify and diagnose system problems, providing resolution or temporary workaround options
  • Provide operating system and system architecture knowledge and contribute towards the creation of operating procedures
  • Pro-active monitoring of system performance and capacity
  • Configuring, monitoring and validating backup and restoration services of Trust systems including supporting documentation.
  • Log and report service disruptions
  • Monitoring incoming support requests from the Call Logging system and resolve these as required
  • Liaise with internal departments and third party suppliers regarding hardware and software faults
  • Analyse and implement highly complex technical solutions and contribute to Trust digital projects and solutions
  • Make suggestions to the Digital Services Management Team on technical issues
  • Liaise and advise with internal departments and external organisations
  • Ensure documentation is available for all systems implemented or upgraded and ensure that this is kept up to date.
  • Liaise with member of other teams with Digital Services to ensure the effective and efficient resolution of technical issues.
  • Attend and contribute to meetings with the Digital Operations Team and the wider Digital Services, offering advice and solutions and help to resolve any issues and update on current and future work plans.

Qualifications

Essential person specification requirements

  • Degree or equivalent occupational/professional qualification or experience
  • Relevant technical qualification
  • Experience Working in a busy support environment
  • Previous work experience in the NHS
  • Experience working with Cisco Wireless Controllers
  • Experience working with wireless and wired network technologies
  • Working with suppliers
  • Advanced knowledge of Microsoft Office applications

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application Guidance

We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Our Benefits

  • Access to the NHS pension plan
  • Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
  • Exceptional employee health and wellbeing services
  • Extensive benefits and support, including:
    • Onsite nurseries and childcare salary sacrifice scheme
    • Home electronics scheme
    • Cycle to work scheme - subject to eligibility criteria
    • Car lease salary sacrifice scheme - subject to eligibility criteria
    • Working carers support and advice, carers network and carers passport
    • Flexible working options and family and carer-friendly policies
    • Established staff networks, including LGBTQ+ and Race Equality
    • Career progression, training and support
    • Skilled worker sponsorship

You can find out more about skilled worker and health and care visas on our .