Role Overview
Join a well-known consumer brand on a 6 month contract basis, helping to shape and improve the online customer experience for millions of users.
Working as part of a collaborative in-house Studio team, you'll play a key role in delivering commercially focused digital design that drives engagement, conversion and business growth.
What You’ll Be Doing
- Design intuitive, customer-focused web experiences that enhance usability and drive conversions.
- Create engaging UI solutions across key areas of the website, including landing pages, promotional content and merchandising features.
- Support A/B testing and experimentation programmes by producing design variations and optimisation concepts.
- Work closely with Ecommerce, Product, Marketing and CRM teams to deliver high-impact digital improvements.
- Use customer insights, behavioral data and performance metrics to inform design decisions.
- Contribute to the development and evolution of design systems and reusable UI components.
- Ensure all creative output maintains brand consistency while meeting commercial objectives.
- Support ongoing customer journey improvements that enhance the overall digital experience.
Main Skills Needed
- Proven experience in Digital or UI Design within an Ecommerce environment.
- Strong understanding of conversion rate optimisation (CRO) and digital performance.
- Excellent knowledge of customer journeys, usability and user-centred design principles.
- Experience creating scalable designs using component-based design systems.
- Advanced proficiency in Figma and modern digital design workflows.
- Confident collaborating with cross-functional teams and managing stakeholder expectations.
- Commercial mindset with the ability to balance customer experience, business goals and brand standards.
- Able to work independently while delivering high-quality work at pace.
What’s in It for You
- Opportunity to work on a high-profile Ecommerce platform with a strong focus on digital innovation.
- Play a key role in improving customer experience through meaningful optimisation projects.
- Collaborate with experienced teams across Design, Ecommerce, Product and Marketing.
- Work on a varied pipeline of projects including experimentation, merchandising and customer journey improvements.
- Join a collaborative creative environment that values quality, consistency and continuous improvement.
- Gain exposure to large-scale digital transformation and commercially driven design initiatives.