Digital Project Manager

Company Description/ Business Unit Location: Oldbury (hybrid working 3 office days per week) Employment Type: 12 Month Fixed Term Contract (FTC) Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Digital Project Manager means you'll play a crucial role in our success and be part of this exciting motoring journey. Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

This is the job At AA, we’re accelerating our digital transformation, reimagining how we serve customers and how we operate as a business. As part of this journey, we’re looking for a Digital Project Manager who thrives in fast-paced, commercially driven environments and can deliver impactful change across our digital landscape. This role is ideal for someone coming from a private sector, agency, consultancy, or high growth/start-up background , who is used to navigating ambiguity, moving quickly, and delivering results at pace. You’ll lead a range of digital initiatives, both tactical and strategic, working with cross-functional teams to ensure high-quality delivery from concept through to implementation. This is a hybrid role (3 days on-site) with regular travel required, so flexibility and mobility are key. You’ll be joining a team at the heart of AA’s digital evolution, where you’ll have the opportunity to make a real impact, work at pace, and shape how we deliver change across the organisation.

What will I be doing? Lead end-to-end delivery of digital projects across multiple channels, ensuring outcomes are delivered on time, within scope, and to a high standard. Work closely with stakeholders across the business to shape, scope, and deliver initiatives that drive measurable value. Navigate fast-moving environments, quickly understanding new domains, priorities, and challenges. Manage project governance including budgets, risks, dependencies, and reporting. Facilitate clear, concise communication across senior stakeholders, delivery teams, and external partners. Identify opportunities to optimise delivery approaches and improve project outcomes. Ensure robust benefit tracking and alignment to strategic objectives.

What do I need? Proven experience delivering digital projects in private sector environments, ideally within agency, consultancy, or fast-paced/start-up settings. A highly adaptable, quick-learning mindset, comfortable picking up new industries, systems, and ways of working rapidly. Strong experience across multiple delivery methodologies (Agile, Waterfall, hybrid), with the ability to flex approach depending on context. Excellent stakeholder management skills, with the confidence to influence and challenge at all levels. Strong commercial awareness and a results-driven approach to delivery. Experience leading cross-functional teams and managing multiple priorities simultaneously. A proactive, hands-on approach with a bias for action and problem-solving. Willingness to travel regularly as part of the role.

Additional information Benefits We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including: 25 days annual leave plus bank holidays + holiday buying scheme Worksave pension scheme with up to 7% employer contribution Free AA breakdown membership from Day 1 plus 50% discount for family and friends Discounts on AA products including car and home insurance Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more Company funded life assurance Diverse learning and development opportunities to support you to progress in your career Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family Plus, so much more! We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.