Digital Product Manager
Posted 2 days ago by E.ON Next
Negotiable
Undetermined
Hybrid
London Area, United Kingdom
Summary: The role of Digital Product Manager at E.ON Next involves leading the strategy and delivery of consumer-facing digital experiences for the website and app. This 12-month hybrid position requires collaboration with various teams to enhance user journeys, optimize operational efficiency, and ensure compliance. Candidates should have significant experience in delivering web/mobile products, particularly in the energy sector, and possess strong analytical and technical skills. The position emphasizes a user-centered approach and data-driven decision-making to drive engagement and retention.
Key Responsibilities:
- Lead strategy, discovery, and delivery for Website and App experiences, driving key metrics like retention, LTV, and engagement.
- Design and execute A/B and multivariate tests, relying on statistical significance.
- Guide the product journey from identifying user pain points to post-launch optimization.
- Convert business needs into Epics, User Stories, and actionable priorities for engineering teams.
- Collaborate with designers to create intuitive, user-centered experiences.
- Support scalable, high-quality delivery while navigating technical constraints.
- Align with Marketing and Operations to maximize adoption and engagement.
- Leverage analytics and performance metrics to continuously improve features.
- Run workshops and discovery sessions to uncover user needs and opportunities.
Key Skills:
- 5+ years delivering successful web/mobile products with B2C experience.
- Experience in EV, IoT, or Energy Management.
- Expert use of analytics tools like GA4, Looker, Mixpanel, or Glassbox.
- Confident working with Engineering teams on APIs and mobile deployments.
- Able to influence and manage priorities across various teams.
- Experienced in agile delivery, Jira, Confluence, and modern product management practices.
- Deep expertise in growth and data, with broad knowledge of UX, Engineering, and GTM strategy.
- Interest in AI consumer use cases or using AI to improve workflow.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
We are seeking four Digital Product Managers (Web & App), from upper midweight to senior level, to join our Digital Go-To-Market team at E.ON Next. In this 12-month hybrid role in London, you’ll play a key role in shaping and improving our consumer facing digital experiences across the website and app, driving measurable outcomes and creating journeys that delight customers while supporting growth. You’ll collaborate closely with GTM, Design and Engineering teams to turn business needs into seamless digital experiences, improving operational efficiency, enabling self-service journeys and maintaining compliance. Working closely with technical partners, you’ll help shape the front end experience while ensuring it connects effectively with our wider platform ecosystem. Here’s a taste of what you’ll be doing:
- Own the Outcome: Lead strategy, discovery and delivery for Website and App experiences, driving key metrics like retention, LTV and engagement
- Experiment to Win: Design and execute A/B and multivariate tests, relying on statistical significance rather than gut feeling
- Full Lifecycle Thinking: From identifying a user pain point to post-launch optimisation, you help guide the product journey
- Lead Product Delivery: Shape Website and App experiences from discovery and scoping through to launch and optimisation
- Translate Requirements: Convert business needs into Epics, User Stories and actionable priorities for engineering teams
- Design Collaboration: Work with designers to create intuitive, user-centred experiences that balance usability and technical feasibility
- Partner with Tech: Support scalable, high-quality delivery while navigating technical constraints and dependencies
- Coordinate GTM Launch: Align with Marketing and Operations to maximise adoption and engagement
- Use Data to Optimise: Leverage analytics and performance metrics to continuously improve features
- Facilitate Ideation: Run workshops and discovery sessions to uncover user needs, pain points and opportunities
Are we the perfect match?
- B2C Experience: 5+ years delivering successful web/mobile products, understanding user psychology and friction reduction
- Domain Expertise: Experience in EV, IoT or Energy Management, knowledge of competitors like Hugo, Loop, or Octopus is a plus
- Analytical Skills: Expert use of GA4, Looker, Mixpanel, Glassbox, or similar analytics tools
- Technical Fluency: Confident working with Engineering teams on APIs, mobile deployments and constraints
- Stakeholder Management: Able to influence and manage priorities across Commercial, Operations and Compliance teams
- Agile Proficiency: Experienced in agile delivery, Jira, Confluence and modern product management practices
- T-Shaped Mastery: Deep expertise in growth and data, with broad knowledge of UX, Engineering and GTM strategy
- AI Curiosity: Interested in AI consumer use cases or using AI to improve workflow
It would be great if you had:
- Regulated Sector Experience: Worked in utilities, energy or other highly regulated industries
- Self-Service Optimisation: Familiarity with conversion-focused digital journeys
- Inclusive Design Knowledge: Understanding of accessibility and inclusive design principles
- Workshop Leadership: Experience leading cross-functional ideation sessions or design sprints
- Insight Translation: Track record of converting user insights into actionable improvements
- Adaptability: Comfort with rapid iteration and fast-changing project demands
Here’s what else you need to know
- Role may close earlier due to high applications.
- Fixed term contract length - 12 Months
- Competitive salary
- Location – London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB - with travel to our other sites when required.
- Excellent parental leave allowance.
- Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
- Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
- Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you
- Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture
- Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
- Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria for the role and will make any adjustments needed during the process
- Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way
- For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
- Any questions on the role - please reach out to Eonnext.recruitment@eonnext.com
At E.ON Next, our customers are our number 1 priority! All Nexties - including our executive team - regularly directly support customers so we stay close to their needs and make better decisions that deliver the best experience.