At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater. Are you looking for a role where you can engage with our customers and build our brand and services? We currently have a fantastic opportunity available for a Digital Marketing Manager to join our team based in Exeter. You will join us on a full-time, 12 month fixed term contract and in return, you will receive a competitive salary of 35,000 - 41,000 per annum plus a range of excellent company benefits + rewards. About the role: As the Digital Marketing Manager, you will help engage with our customers, build the reputation of our brands and services and ensure a proactive, ambitious and innovative approach to customer engagement and communication. The Digital Marketing Manager will report to the Head of Engagement and will execute the agreed digital marketing strategy. What you ll be doing:Have a long-term view of digital marketing technologies and emerging platforms, and an understanding of how digital content is created and shared. Be full of ideas about how we can adapt our approach to best suit the changing communications landscapePersuasively work with the entire Communications function, HR and key business areas to embed a digital mindset and culture, drive understanding of the power of digital communications and digital relationships, develop digital marketing capabilities and competencies of the team, and demonstrate the power of digital as a key enabler of business value, reputation, and operational successAct as a source of digital marketing knowledge and advice, running learning sessions, and seminars to immerse and upskill the functionUnderstand digital content and paid media and how to advise on followership, increasing awareness and on best fit for each campaignWork with key partners internally with digital roles (IT, Customer Service) and help build a digital network, to drive an aligned approachResponsible for regular liaison with our digital agenciesSome budget responsibility, ensuring that costs are managed efficientlyWhat we are looking for:Educated to degree level or equivalent through relevant training and experienceExperienced and proven digital marketing managerExperience of working in a communications environment Proven strong creative, presentation and communication skillsStrong stakeholder management and ability to collaborate and influence across different tiers of organisations, both internally and externallyKnowledge and understanding of communication practices, tools and techniques including digital communicationsHighly capable influencer with a natural style that helps to drive positive culture and behavioursDynamic, confident, collaborative and proactive Able to work accurately, prioritise work and manage time effectivelyWhat's in it for you:At South West Water, we don t all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. In return for our people s hard work and commitment, we offer an excellent range of benefits:Generous holiday allowance plus bank holidaysBuy or sell annual leave to offer you extra flexibilityBuy a bike and safety equipment tax-free, through our Cycle to Work schemeWe offer free car parking at the majority of our sitesTake up to 26 weeks additional maternity leaveShare your parental leave and split your time off to care for your child how you chooseInvest in Pennon Group plc through our employee share schemesWe support our people by offering a free, confidential Employee Assistance ProgrammeLook after your wellbeing with our Champion Health support platformEnjoy free eye tests and discounts on frames and lenses at SpecsaversEnjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though PerkboxA range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and moreA discretionary BonusCompetitive Contributory PensionAnd plenty more!Closing Date: Tuesday 20th August 2024 If you are looking for a new challenge, please click apply now to be considered as our Digital Marketing Manager - we look forward to receiving your application. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.











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