Digital Coordinator

Summary: The Digital Coordinator will support day-to-day digital operations within an NHS organization, focusing on user access, smart cards, licensing, and digital administration. This role is crucial for maintaining efficient digital services in a busy healthcare environment. The successful candidate will collaborate with various teams to ensure compliance and effective management of digital resources.

Key Responsibilities:

• Manage and administer NHS smart cards, including onboarding, modifications, and access requests
• Support user account administration across various clinical and non-clinical systems
• Coordinate software licensing and asset management activities
• Provide administrative support for digital and IT service functions
• Assist with ticket management and ensure timely resolution or escalation of issues
• Liaise with clinical, operational, and technical teams across the trust
• Maintain accurate documentation, user records, and compliance processes
• Support onboarding/offboarding processes for new starters and leavers
• Ensure adherence to NHS information governance and security policies

Key Skills:

• Experience in digital operations within a healthcare environment
• Knowledge of NHS smart card management
• Familiarity with user account administration
• Understanding of software licensing and asset management
• Strong administrative and organizational skills
• Ability to manage tickets and resolve issues efficiently
• Excellent communication and collaboration skills
• Attention to detail and compliance with governance policies

Salary (Rate): undetermined

City: Lancashire

Country: United Kingdom

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other