Digital Account Manager
Posted 2 weeks ago by Stockford Recruitment
£38,000 Per year
Fixed-Term
Hybrid
Greater Bristol Area, United Kingdom
Summary: The Digital Account Manager role is a maternity cover position for 9 months at a well-established digital agency in Bristol. The successful candidate will manage key client relationships, ensuring high-quality delivery across web development, UX, and digital projects. This position requires strong communication skills and the ability to identify growth opportunities within client accounts. The role offers a collaborative environment and the chance to take ownership of client relationships.
Key Responsibilities:
- Owning and developing client relationships across multiple accounts
- Leading client meetings and acting as the main point of contact
- Gathering and translating client requirements into clear briefs
- Advising clients on digital, technical, and creative solutions
- Supporting roadmap planning and ongoing strategic discussions
- Identifying new project opportunities and contributing to proposals
- Working closely with project managers, UX, and development teams to deliver projects
Key Skills:
- Experience in a digital agency (web development / software / UX environment)
- Strong client relationship management and stakeholder skills
- Ability to confidently lead meetings and communicate complex ideas
- Experience writing briefs and supporting project scoping
- Broad understanding of digital technologies (CMS, web systems, UX, development)
- Minimum 2 years’ relevant industry experience
- Strong attention to detail and ability to manage multiple priorities
- Calm, organised, and solutions-focused approach
Salary (Rate): £38,000.00 yearly
City: Bristol
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: IT
Digital Account Manager (Maternity Cover – 9 Months)
Location: Bristol
Salary: Up to £38,000 (pro rata)
Contract: 9-month fixed term (April – December 2026)
Overview
Stockford Recruitment is supporting a well-established digital agency in the search for an experienced Digital Account Manager to join their team on a maternity cover basis. This is an opportunity to take ownership of key client relationships within a technically led environment, working across web development, UX, and digital delivery projects. You’ll play a key role in managing and growing accounts, acting as a trusted partner to clients while collaborating closely with internal delivery teams.
The Role
You will be responsible for managing a portfolio of client accounts, ensuring strong relationships, high-quality delivery, and identifying opportunities for further growth.
Key responsibilities include:
- Owning and developing client relationships across multiple accounts
- Leading client meetings and acting as the main point of contact
- Gathering and translating client requirements into clear briefs
- Advising clients on digital, technical, and creative solutions
- Supporting roadmap planning and ongoing strategic discussions
- Identifying new project opportunities and contributing to proposals
- Working closely with project managers, UX, and development teams to deliver projects
What We’re Looking For
Experience in a digital agency (web development / software / UX environment)
Strong client relationship management and stakeholder skills
Ability to confidently lead meetings and communicate complex ideas
Experience writing briefs and supporting project scoping
Broad understanding of digital technologies (CMS, web systems, UX, development)
Minimum 2 years’ relevant industry experience
Strong attention to detail and ability to manage multiple priorities
Calm, organised, and solutions-focused approach
Why This Role?
Join a highly regarded digital agency with strong technical capability
Work across a variety of interesting and complex client projects
Opportunity to take real ownership of accounts and client relationships
Collaborative environment with dedicated delivery teams
Additional Info
9-month maternity cover contract
Likely to suit candidates immediately available or on short notice
Flexible / hybrid working environment
At Stockford Recruitment, we help startups and SMEs grow by connecting them with exceptional tech talent. We are committed to the growth of our candidates and clients. We review every application carefully, but due to the volume we receive, we may not be able to respond to everyone individually. If you haven’t heard back within 10 working days, please don’t be discouraged - new opportunities are always coming up, and we’d love for you to stay connected with us...