Summary: RED is seeking a Build Engineer for a project based in Liverpool, requiring full-time on-site work until the end of the year. The role focuses on onboarding new users to core platform engineering tools and AI products, providing training, support, and documentation. Collaboration with various teams to enhance user experience and troubleshoot issues is also essential. The position is classified as inside IR35.

Key Responsibilities:

• Facilitate the onboarding process for new users, ensuring they have the necessary tools and knowledge.
• Provide training and support to users on DevOps processes and GitLab CI/CD workflows.
• Collaborate with product management, engineering, and support teams to address user needs.
• Develop and maintain documentation, tutorials, and resources for user assistance.
• Troubleshoot and resolve onboarding and product usage issues, escalating as needed.
• Gather user feedback to inform product improvements and enhancements.

Key Skills:

• Experience with DevOps processes and GitLab CI/CD workflows.
• Strong communication and training skills.
• Ability to develop documentation and tutorials.
• Problem-solving skills for troubleshooting user issues.
• Collaboration skills to work with cross-functional teams.

Salary (Rate): undetermined

City: Liverpool

Country: United Kingdom

Working Arrangements: on-site

IR35 Status: inside IR35

Seniority Level: undetermined

Industry: IT