Device management Consultant
Posted 4 days ago by W3Global
Negotiable
Undetermined
Undetermined
London, England, United Kingdom
Summary: The Device Management Consultant will oversee the operations of security devices deployed on the client side, ensuring adherence to documented procedures and industry best practices. This role requires excellent communication skills for interaction with executive levels and extensive experience in the operation and maintenance of various security technologies. Responsibilities include developing SOPs, monitoring incidents, and performing patch management. Candidates must demonstrate strong analytical skills and the ability to proactively identify and mitigate gaps in device security.
Key Responsibilities:
- Ensure smooth operations of deployed security devices.
- Operate devices according to documented procedures and industry best practices.
- Develop and review SOPs specific to devices.
- Monitor issues and incidents on devices and troubleshoot them.
- Perform patch management and minor upgrades.
- Provide on-call support during non-working hours.
- Conduct proactive monitoring and respond to incidents generated from devices.
- Manage vulnerability assessments and implement baseline hardening.
- Review and report on SLAs and KPIs periodically.
- Adhere to client security policies.
Key Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and reporting skills.
- Experience with security technologies such as TrendMicro IPS, VMWare, Application Control, EDR, MDM, Symantec Email Security, Tenable Vulnerability Management, OneIdentity IGA, Arcos PAM, Defender MFA, and PingFederate SSO.
- Strong time management and adaptability.
- Preferred vendor certifications for relevant solutions.
- CompTIA Network+ or Server+ certification.
- Cisco Certified Network Associate (CCNA) recommended.
- CompTIA Security+ and Certified Ethical Hacker (CEH) certifications are preferred.
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Device Management Consultant Candidates in this role will be responsible for smooth operations of devices deployed on client side. Operating devices according to documented procedures and industry best practices. Candidates in this role must have excellent communication skills and be able to interact with executive levels throughout the company. Must have extensive experience in operation and maintenance of various security devices like IPS, Sandboxing, Application Control, EDR, MDM, IAM and PAM, Email Security, Vulnerability Assessment and DDOS etc. Candidates are expected to develop and review SOPs, monitor issues and incidents on devices and troubleshoot them, do patch management etc.
Standard Job Requirements Working hours support and support during maintenance hours On call support during non-working hours Proactive monitoring and response to incident generated from devices under scope Response to the incident from SOC team Vulnerability management Baseline and hardening systems under scope. Proactive identify, analyze and mitigate the gaps Continuous review and close of audit items Monitoring incident problem configure change release and other ITLT based operations Minor upgrade and patch management. Periodic health check Adhere to client security policy Develop and review SOPs specific to devices Report and review of SLAs and KPIs on periodic basis
Technical Competencies Strong Analytical and Problem-Solving Skills Excellent communication and reporting skills Experience in the following technologies TrendMicro IPS VMWare Application Control, EDR and MDM Symantec Email Security Tenable Vulnerability Management OneIdentity IGA Arcos PAM Defender MFA and PingFederate SSO Arbor DDOS Strong time management and ability to adapt Training, Qualifications, And Certifications Preferred Vendor certification for above solutions CompTIA Network+ or Server+ (entry-level) Cisco Certified Network Associate (CCNA) Recommended CompTIA Security+ Certified Ethical Hacker (CEH)