Desktop Support / Technical Support - Immediate placement
Posted 2 weeks ago by 1754725999
Negotiable
Outside
Hybrid
USA
Summary: The role of Desktop Support / Technical Support involves providing immediate technical assistance and support for desktop environments, focusing on software installation, troubleshooting, and customer service. Candidates must have experience with various automation tools and scripting languages to manage and deploy software effectively. The position is available for W2 or 1099 candidates only, with a preference for those who can work in Richmond, Virginia, either remotely or in a hybrid capacity. Immediate placement is required for this long-term position.
Key Responsibilities:
- Working experience with Microsoft Software Installer (MSI) packaging, and packaging software for installation, testing, and deployment to desktops remotely
- Working knowledge of Managed Engine Endpoint Central, Microsoft Systems Center Configuration Manager (SCCM), and other automation tools for updates, patching, and software vulnerability remediation.
- Considerable experience troubleshooting software packages, deployments, and client components.
- Considerable scripting experience with, but not limited to, PowerShell, VBScript, and batch scripts.
- Working knowledge of analyzing vulnerability reports to determine patching priorities.
- Strong customer service skills with a Customer First attitude
- Extensive skills and experience in desktop products, including but not limited to Windows 11, SharePoint, OneDrive, Teams, and Microsoft Office 365
- Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, tablets, and phones
Key Skills:
- Experience with Microsoft Software Installer (MSI) packaging
- Knowledge of Managed Engine Endpoint Central and SCCM
- Software troubleshooting and deployment experience
- Scripting skills in PowerShell, VBScript, and batch scripts
- Ability to analyze vulnerability reports
- Strong customer service skills
- Experience with Windows 11, SharePoint, OneDrive, Teams, and Microsoft Office 365
- Skills in managing desktops, laptops, tablets, and phones
Salary (Rate): undetermined
City: Richmond
Country: USA
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Desktop Support / Technical Support - Immediate placement
This is a very urgent requirement with immediate placement. Please apply for immediate consideration.
No Corp-to-Corp candidates - only W2 or 1099 candidates.
Job Title: Desktop Support / Technical Support
Location: Richmond, Virginia
Interview: Either Web Cam or In-Person Interview
Duration: Long Term
Job Description:
- Working experience with Microsoft Software Installer (MSI) packaging, and packaging software for installation, testing, and deployment to desktops remotely
- Working knowledge of Managed Engine Endpoint Central, Microsoft Systems Center Configuration Manager (SCCM), and other automation tools for updates, patching, and software vulnerability remediation.
- Considerable experience troubleshooting software packages, deployments, and client components.
- Considerable scripting experience with, but not limited to, PowerShell, VBScript, and batch scripts.
- Working knowledge of analyzing vulnerability reports to determine patching priorities.
- Strong customer service skills with a Customer First attitude
- Extensive skills and experience in desktop products, including but not limited to Windows 11, SharePoint, OneDrive, Teams, and Microsoft Office 365
- Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, tablets, and phones
Thanks