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Desktop Support / Tech support– Airside (Gatwick)

Posted 1 week ago by Global Technology Solutions Ltd

Overview

We’re urgently looking for Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.

Key Responsibilities

  • Provide front-line IT support at the on-site Tech Bar
  • Troubleshoot and resolve hardware and software issues
  • Support end users face-to-face in a professional and efficient manner
  • Escalate issues when necessary in line with support procedures
  • Maintain a tidy and well-managed tech bar space
  • Participate in weekend rota cover with agreed time off in the week

Requirements

  • Proven experience in a 1st line / Level 1 IT support role
  • Excellent communication and customer service skills
  • Ability to work both independently and as part of a team
  • Full, clean UK driving licence (essential for airside driving certification)
  • Clear and uninterrupted 5-year work history in the UK (essential for airside pass)
  • Willingness to undergo airside badging and airside driving certification (costs covered)

Additional Information

  • Airside driving certification and badging are mandatory for this role
  • Candidates must be available for immediate start
Rate:
£170/day
Location:
Gatwick
IR35 Status:
Not specified
Remote Status:
Onsite
Industry:
IT
Seniority Level:
Entry Level

Take-Home Pay

£2,800 per month

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