Desktop Support Engineer (Modern Workplace Rollout) - Contract - Belfast
Posted 2 weeks ago by Fuel Recruitment
£250 Per day
Outside
Onsite
Belfast, UK
Summary: The Desktop Support Engineer will play a crucial role in the rollout of Modern Workplace software, providing face-to-face technical support to end users. This position is on-site in Belfast and is offered on an outside IR35 contract basis for a duration of 6 weeks. The engineer will be responsible for troubleshooting and resolving various technical issues while maintaining high customer service standards.
Key Responsibilities:
- Provide hands-on, deskside support to users during the Modern Workplace rollout.
- Troubleshoot and resolve hardware, software, and connectivity issues.
- Assist users with onboarding and navigating new tools and features.
- Escalate complex issues to the appropriate teams when necessary.
- Maintain a high level of customer service and professionalism.
Key Skills:
- Proven experience in desktop support roles, ideally in enterprise environments.
- Strong working knowledge of Microsoft 365, Windows 10/11, Intune, Teams, and other Modern Workplace tools.
- Excellent interpersonal and communication skills.
- Ability to work independently and manage multiple support requests efficiently.
Salary (Rate): £250 per day
City: Belfast
Country: UK
Working Arrangements: on-site
IR35 Status: outside IR35
Seniority Level: Mid-Level
Industry: IT
Desktop Support Engineer (Modern Workplace Rollout)
Location: On-site (Face-to-Face Support) - Belfast
Contract Type: Outside IR35
Duration: 6 Weeks
Rate: £250 per day
We are seeking an experienced Desktop Support Engineer to join our project team on an outside IR35 contract basis. This role is pivotal in supporting the rollout of Modern Workplace software, providing face-to-face technical support to end users during and after deployment.
Key Responsibilities:
- Provide hands-on, deskside support to users during the Modern Workplace rollout.
- Troubleshoot and resolve hardware, software, and connectivity issues.
- Assist users with onboarding and navigating new tools and features.
- Escalate complex issues to the appropriate teams when necessary.
- Maintain a high level of customer service and professionalism.
Requirements:
- Proven experience in desktop support roles, ideally in enterprise environments.
- Strong working knowledge of Microsoft 365, Windows 10/11, Intune, Teams, and other Modern Workplace tools.
- Excellent interpersonal and communication skills.
- Ability to work independently and manage multiple support requests efficiently