Deskside Technician
Summary: This role is for a Deskside Technician on a 24-month fixed-term contract, responsible for maintaining and resolving end-user computing issues related to hardware and software. The technician will also handle product failures, manage user account information, and support various tiers of issue resolution. The position is based in London and offers an annual salary of £40,000.
Key Responsibilities:
- Able to maintain, analyse and solve end user computing problems both hardware and software;
- Identify, analyse, and repair product failures. Order and replace parts as needed;
- Support and maintain user account information including rights, security and systems groups;
- Receive and resolve issues from Tiers 1, 2 and 3.
Key Skills:
- Experience in troubleshooting hardware and software issues;
- Ability to identify and repair product failures;
- Knowledge of user account management and security protocols;
- Strong problem-solving skills.
Salary (Rate): £40,000 yearly
City: London
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: IT
Please note: This is a 24 months fixed term role.
Responsibilities:
- Able to maintain, analyse and solve end user computing problems both hardware and software;
- Identify, analyse, and repair product failures. Order and replace parts as needed;
- Support and maintain user account information including rights, security and systems groups;
- Receive and resolve issues from Tiers 1, 2 and 3 if eyes & hands are click apply for full job details
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