Deskside Support
Posted 3 days ago by Adroit People Limited (UK)
£200 Per day
Inside
Onsite
London Area, United Kingdom
Summary: The Desk Side Support Engineer role at Adroit People involves providing on-site technical support for both MAC and Windows systems, with a focus on VIP support and handling escalated cases. The position requires the ability to manage high call volumes and experience in print services. This is a contract position based in London, UK, with a potential for extension. The role is classified as inside IR35.
Key Responsibilities:
- Provide on-site technical support for MAC and Windows systems.
- Assist VIP clients with technical issues.
- Handle escalated cases from the Service Desk.
- Manage calls during high call flow periods.
- Support print services.
- Demonstrate quick learning abilities.
Key Skills:
- Knowledge of MAC and Windows operating systems.
- Experience in VIP support.
- Ability to handle escalated cases.
- Experience in print services.
- Strong communication skills.
- Quick learner.
Salary (Rate): £200/day
City: London
Country: United Kingdom
Working Arrangements: on-site
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Greetings! Adroit People is currently hiring
Title :Desk side Support Engineer
Location: London , UK
Employment Type: Contract (1 year extendable)
Work Type: Onsite
Rate : 200 GBP/Day (Inside IR35)
JD: DSS with MAC and Windows knowledge
Should have experience in VIP support
Should be able to handle escalated cases from Service Desk
Should be ready to take calls during high call flow.
Experience in print services.
Quick learner