Design & Digital Communications Officer

Job Overview The Digital and Design Officer will work closely with the Communications Manager (Digital and Design) and the rest of the team to support the implementation of an effective internal and external Communications Strategy. The postholder will be responsible for producing resources for the Trust and its clinical services, alongside maintaining Trust channels and websites with appropriate branding and messaging. You will also be part of a team supporting one of the Trust’s divisions and contribute to the overall divisional strategy. To be successful in this role, you will have expertise in producing designs for print and digital communications, a graphic design qualification and similar proven experience, with proficiency in the full Adobe suite. Experience with film editing software such as Premier Pro or After Effects is desirable but not essential.

Main duties of the job Key criteria includes Educated to degree level or equivalent qualification in graphic design Experience of a wide range of graphic design programmes, including Adobe Creative Suite Experience of brand development and extension Ability to develop creative campaigns and products for a range of services and audiences across all media (including online solutions – web design, digital graphics) Experience of content creation for online channels (websites and social media) Good time management skills and ability to work under pressure whilst undertaking a variety of projects Portfolio that showcases your experience and ability in graphic design covering print and digital design.

Working for our organisation As a member of the Trust Communications Team you will be part of a working environment and open culture which fosters high morale and commitment among colleagues and promotes their wellbeing, professional and personal development. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK

Detailed Job Description And Main Responsibilities To support the Communications Manager (Digital and Design /Goodall Division) with a portfolio of digital and design work for one of the Trust’s divisions. Design a range of in-house materials including posters, leaflets and to support internal and external campaigns by creatively introducing new ways to communicate messages to our audiences. To develop creative presentations, films, infographics, digital and other visual forms of information for use by the communications team When in-house design is not possible due to capacity or resource issues, liaise with an approved list of external design and print companies to ensure that Trust publications or patient information produced by external suppliers adhere to NHS identity guidelines and the Trust corporate design style. To take photographs for official purposes, namely used in Trust publications and the media. To develop designs and digital assets for online use such as the Trust’s external website, intranet site, social media and any specialise microsites or standalone websites, ensuring brand consistency throughout. To create design templates where appropriate for use across the Trust, and provide support for teams to use these. To assist in the organisation of events at different sites across the Trust, such as official openings or ministerial visits, including overseeing publicity, marketing material, and photography. To support with writing content for, and regularly updating, the Trust’s public website including the creation of micro-sites and intranet pages to showcase specific services as required. To produce patient information, working closely with services to ensure appropriate messages and images are used. To champion consistent use of the Trust logo and corporate brand to ensure the integrity of the brand is maintained, advising and monitoring use of the CNWL brand as appropriate. To train and support other members of the communications team in the use of design software as necessary.

Person specification Education Essential criteria Educated to degree level or equivalent qualification in graphic design Desirable criteria Recognised communications/marketing or public relations qualification Experience Essential criteria Experience of a wide range of graphic design programmes, including Adobe Creative Suite (Indesign), Photoshop and Illustrator and video software such as Premiere Pro and Final Cut Pro. Experience in a graphic design role Experience in writing for a variety of media including newsletters, websites and intranet Print production experience Desirable criteria Experience of working in as part of a communications team Experience of working in the NHS or other complex public service organisation Skills and knowledge Essential criteria Ability to develop creative campaigns and solutions to disseminate information and messages across the Trust Excellent communications skills, both verbal and written Ability to manipulate images and create a suite of visual material including leaflets, posters, publications and presentations Excellent oral and written communication skills, including the ability to turn complex information into plain English Photography skills and expertise Ability to effectively prioritise own workload Experience of successful project management Proof reading skills and a keen eye for detail Desirable criteria Excellent multi-tasker who works well under pressure in busy environments Ability to work effectively both as a member of the team and independently Excellent attention to detail and ability to work to tight deadlines Outstanding organisational skills