Deputy Service Design & Transition Lead- NPPV Clearance Required
Posted Today by Vallum Associates
£500 Per day
Outside
Hybrid
London Area, United Kingdom
Summary: The Deputy Service Design & Transition Lead will support large-scale IT and digital transformation programmes in the public sector, acting as the deputy to the Service Design & Transition Lead. This role involves ensuring effective service architecture design and the smooth transition of technology services into operational environments. Strong stakeholder engagement and supplier management skills are essential, along with previous public sector experience, particularly in policing.
Key Responsibilities:
- Act as the deputy to the Service Design & Transition Lead across major transformation programmes.
- Support the design and implementation of service architectures for complex IT systems and digital services.
- Ensure successful transition of large-scale technology services into live operational support environments.
- Work closely with internal teams, suppliers, and stakeholders to maintain service readiness and operational effectiveness.
- Contribute to supplier and commercial management activities, ensuring services meet contractual and operational requirements.
- Provide service-related input into contractual discussions and governance activities.
- Collaborate with project and programme teams to ensure alignment between delivery, operations, and business objectives.
- Identify and manage service risks, dependencies, and transition challenges.
- Maintain strong communication with both technical and non-technical stakeholders throughout the service lifecycle.
Key Skills:
- Proven experience in Service Design and Transition within large-scale IT or digital transformation programmes.
- Strong experience working within the Public Sector (mandatory).
- Policing sector experience is highly desirable.
- Demonstrated experience supporting transition of services into live operational environments.
- Strong supplier and commercial management experience.
- Experience contributing to service-related contractual discussions.
- Excellent project management, stakeholder management, and communication skills.
- Broad technical IT knowledge with a strong understanding of how support services impact wider business operations.
Salary (Rate): £500/day
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: undetermined
Industry: IT
Job Title: Deputy Service Design & Transition Lead- NPPV Clearance Required
Location: Hybrid London, UK (2days/week)
Duration: 12Months
500GBP/day
Outside IR35
Job Overview
We are seeking an experienced Deputy Service Design & Transition Lead to support large-scale IT and digital transformation programmes within the public sector. The successful candidate will act as the deputy to the Service Design & Transition Lead, ensuring effective service architecture design and smooth transition of technology services into live operational environments. This role requires strong stakeholder engagement, supplier management, and a solid understanding of service transition processes within complex enterprise environments. Previous public sector experience is essential, while policing sector experience would be highly advantageous.
Key Responsibilities
- Act as the deputy to the Service Design & Transition Lead across major transformation programmes.
- Support the design and implementation of service architectures for complex IT systems and digital services.
- Ensure successful transition of large-scale technology services into live operational support environments.
- Work closely with internal teams, suppliers, and stakeholders to maintain service readiness and operational effectiveness.
- Contribute to supplier and commercial management activities, ensuring services meet contractual and operational requirements.
- Provide service-related input into contractual discussions and governance activities.
- Collaborate with project and programme teams to ensure alignment between delivery, operations, and business objectives.
- Identify and manage service risks, dependencies, and transition challenges.
- Maintain strong communication with both technical and non-technical stakeholders throughout the service lifecycle.
Required Skills & Experience
- Proven experience in Service Design and Transition within large-scale IT or digital transformation programmes.
- Strong experience working within the Public Sector (mandatory).
- Policing sector experience is highly desirable.
- Demonstrated experience supporting transition of services into live operational environments.
- Strong supplier and commercial management experience.
- Experience contributing to service-related contractual discussions.
- Excellent project management, stakeholder management, and communication skills.
- Broad technical IT knowledge with a strong understanding of how support services impact wider business operations.
Preferred Qualifications
- ITIL certification or strong understanding of IT Service Management principles.
- Experience working within highly regulated or secure environments.
- Previous experience in hybrid delivery environments.
Priyanka Sharma
Senior Delivery Consultant
Office: 02033759240
Email: psharma@vallumassociates.com