Deployment Engineer

Summary: The Deployment Engineer role involves assisting a public sector organization with the deployment of Windows 11 and providing technical support to staff regarding IT equipment. The position requires collaboration with service users and peers to identify IT support needs and includes responsibilities such as software installation and troubleshooting. The role also entails managing work requests and ensuring the operational efficiency of IT resources.

Key Responsibilities:

• Assist in Windows 11 deployment for a public sector organization.
• Provide support and advice to staff in the operation of IT equipment.
• Assist in the procurement of IT resources.
• Support day-to-day operation of IT equipment owned by the authority.
• Triage and report issues through the service desk, providing second line support.
• Carry out installation of software and upgrades.
• Liaise with service users and peers to ascertain IT support requirements.
• Provide advice to service users.

Key Skills:

• Effective teamwork in a technical field services environment.
• Work request management and monitoring.
• Experience in providing IT support and advice to staff.
• Operational support for IT equipment.
• Experience in maintaining and repairing IT hardware.
• Experience in software installation and upgrades.
• Clean driving licence.

Salary (Rate): £200.0

City: Glasgow

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT