Deployment Engineer

Summary: The Deployment Engineer role involves assisting a public sector organization with the deployment of Windows 11 and providing technical support for IT equipment. The position requires collaboration with staff to ensure effective operation and procurement of IT resources, as well as troubleshooting and reporting issues. The engineer will also be responsible for software installations and upgrades while offering advice to service users. This role is crucial for maintaining the day-to-day functionality of IT systems within the authority.

Key Responsibilities:

• Assist in Windows 11 deployment for a public sector organization.
• Provide support and advice to staff in the operation of IT equipment.
• Assist in the procurement of IT resources.
• Support day-to-day operation of IT equipment owned by the authority.
• Triage and report issues through the service desk, providing second line support.
• Carry out installation of software and upgrades.
• Liaise with service users to ascertain IT support requirements.
• Provide advice to service users.

Key Skills:

• Effective teamwork in a technical field services environment.
• Work request management and monitoring.
• Experience in providing IT support and advice to staff.
• Operational support for IT equipment.
• Experience in maintaining and repairing IT hardware.
• Experience in software installation and upgrades.
• Clean driving licence.

Salary (Rate): £200.0

City: Glasgow

Country: UK

Working Arrangements: undetermined

IR35 Status: undetermined

Seniority Level: undetermined

Industry: IT