Deployment Coordinator

Summary: The Deployment Coordinator will oversee the implementation of a new Content Management System across a multi-site retail network in Sydney, requiring both office and field work with travel across Australia. This role involves coordinating schedules, ensuring store readiness, and managing vendor relationships to facilitate smooth deployments. The position demands strong communication and troubleshooting skills, as well as the ability to work in fast-paced environments. The contract is for an initial duration of 6 months with a day rate of $600 - $700.

Key Responsibilities:

• Coordinate pilot and rollout schedules alongside multiple retail vendors and field teams to secure access windows and minimise disruption to trading.
• Act as the primary on-the-ground contact during deployments, attending sites during key cutover windows where required.
• Ensure store readiness requirements are completed prior to deployment.
• Run and validate readiness and cutover checklists (site access, hardware confirmation, communications, escalation paths, fallback plans).
• Confirm deployment readiness and provide go/no-go recommendations to the Product Lead.
• Coordinate external vendors including CMS providers, field technicians, and hardware partners to ensure correct resourcing, equipment, and instructions are in place.
• Triage and coordinate resolution of store-level issues during rollout and hyper-care (e.g. screens offline, incorrect content, playback failures).

Key Skills:

• Proven experience in deployment coordination, field rollout, or operations technology roles (multi-site retail highly preferred).
• Understanding of CMS and CMS providers.
• Project Coordinator background within Retail or related industries would be considered.
• Comfortable working in fast-paced, customer-facing environments.
• Strong coordination and follow-through skills across scheduling, readiness checks, escalation, and issue closure.
• Practical troubleshooting capability for digital signage, media players, connectivity, and playback issues.
• Strong written and verbal communication skills with the ability to manage multiple vendors.
• High attention to detail and disciplined approach to checklists and documentation.
• Flexibility to work outside standard hours during rollout windows (early mornings, evenings, weekends).
• Full Australian driver’s licence required.
• Willingness and ability to travel regularly.

Salary (Rate): £525 daily

City: Sydney

Country: Australia

Working Arrangements: on-site

IR35 Status: undetermined

Seniority Level: undetermined

Industry: Other