Demand Management Support Analyst

Whitehall Resources are currently looking for a Demand Management Support Analyst. The role is based in Telford on a hybrid basis.

This role requires the use of an FCSA umbrella company.

Job description:

Demand Management support plays a key role in overseeing client requests and managing the demand lifecycle. This role involves co-ordinating with internal teams and stakeholders to ensure timely responses to client requests.

Key responsibilities:
* Manage incoming client requests from receipt to submission, ensuring accurate and timely responses
* Collaborate with delivery teams and stakeholders to ensure smooth workflow and issue management
* Maintain accurate data collection the workflow tool to support reporting
* Provide coverage and support to other team members when needed
* Work with internal teams/stakeholders to identify and implement process improvements

Mandatory skills:
* Strong communication skills, both written and verbal
* Excellent Stakeholder Management skills
* Attentional to detail
* Awareness or experience of workflow tools such as Atlassian Jira
* Proficiency in Microsoft Office such as Outlook, Teams

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.