Delivery Trainer - Business & Commercial Banking

What’s the role? Our client, a major UK bank is seeking experienced Delivery Trainers to specifically deliver the banks learning curriculum, displaying a high level of knowledge and application of face to face and virtual learning trainer standards together with external best practice learning delivery methods and techniques.

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Location : UK Wide - Travel as required expenses covered.

Rate : £DOE

Work Pattern : Standard Business Hours

Start Dates : 18th August 2025

Duration : 10th October 2025

Your day-to-day activities will include:

In order to carry out this role, each candidate must be able to provide evidence of experience in the following areas:

• Deliver face to face cultural change courses to groups and or individuals fully utilising a pre-designed framework to support business objectives and relevant regulatory and legislative requirements.
• Ensure the course and individual training objectives are achieved through the effective utilisation of a full range of face to face and virtual learning theories and approaches.
• Monitor own delivery standards and feedback to ensure ‘best in class’ delivery.
• Utilise the learning management system effectively to manage and undertake training administration in a timely manner and to a high standard.
• Maintain own expertise by keeping up to date with new processes, key developments and updates and changes to deliver an effective and efficient service to colleagues and stakeholders.
• Manage operational risk ensuring adherence to Group-wide policies, championing compliance with Group-wide frameworks and standards.

What knowledge, skills, and experience we need:

• Previous industry experience.
• Minimum of 3 years learning delivery experience.
• Excellent facilitation, presentation and delivery skills with knowledge of different learning theories and styles.
• Oral communication – clear, concise and able to adapt to different group dynamics.
• Able to adapt to change, often at pace, whilst delivering accurate procedural, product and process content within risk governance.
• Organisational skills – The ability to multitask, be proactive and ability to work on own with minimal guidance.
• Stakeholder management / managing relationships – ability to work at all levels including senior stakeholders.
• Able to deliver challenging messages and influence the mindset of your audience through a cultural change.
• Strong personal resilience, able to face significant challenge to the messages you are delivering.