Delivery Lead

Job Description

Role Overview

We are seeking an experienced Delivery Lead to join the CESA team within Tax Admin.

The successful candidate will work alongside a team of Delivery Leads, Scrum Masters and technical specialists to oversee the delivery of a varied portfolio of change across one of client's largest and most business-critical services.

The role requires a proactive self-starter who can establish effective delivery controls, manage stakeholder expectations, balance competing priorities and ensure work is delivered to agreed timelines and quality standards within a complex delivery environment.

Key Responsibilities

• Take ownership of a portfolio of CESA deliveries from initiation through to implementation.
• Create and maintain delivery plans, forecasts and governance artefacts.
• Manage risks, issues, dependencies and escalations.
• Provide clear reporting and progress updates to stakeholders.
• Coordinate activities across engineering, test, architecture, business analysis and Scrum Master functions.
• Lead resource planning and forecasting activities, ensuring delivery commitments remain achievable and risks are identified early.
• Work with stakeholders to prioritise demand, balancing available capacity against business priorities and delivery commitments.
• Ensure releases are delivered in line with agreed milestones and governance controls.
• Drive continuous improvement across delivery processes and ways of working.
• Support and mentor junior delivery colleagues where appropriate.

Skills & Experience

• Proven experience leading delivery across multiple concurrent workstreams.
• Strong delivery governance, planning and reporting experience.
• Experience of resource planning, forecasting and capacity management.
• Ability to prioritise competing demands and make informed decisions based on delivery risk, business value and team capacity.
• Experienced in stakeholder management across technical and non-technical audiences.
• Strong risk, issue and dependency management skills.
• Experience working within Agile and hybrid delivery environments.
• Public sector and client experience desirable but not essential.
• Experience of Jira, Confluence and similar delivery management tooling desirable.