Delivery Lead

Senior Delivery Lead - Freelance
Start date Monday 1st June
Immediate Interviews
4-6 months initial contract duration (likely to extend)
£day rate OUTSIDE IR35
2 days / week in office working (Client office - Canary Wharf) / 3 days per week remote working.
Joining a cross functional team to deliver a merchant activation product. A key part of this banks payment platform, this part of the product is where companies using the payment platform can see a record and analysis of their transactions and associated costs. We bring together the best in strategic services, user experience and technical delivery using Lean and Agile processes. Founded in 2010 by Stuart, Cain and David, we help large organisations improve their speed to market whilst focusing on delivering value to their users and customers. We work with our clients to understand their problems and validate ideas in order to deliver improved process efficiencies, strategic enhancements and new digital products and services (or make significant improvements to existing ones).

The Role
Love empowering and enabling agile teams? Love delivering great digital products? We're looking for an inspiring Senior Delivery Lead to join the ranks of our fast growing & passionate team. We have a wide diversity of clients with some very innovative and challenging projects; we need a tenacious Senior Delivery Lead who can coach clients, resolve complex problems and enable highly skilled, cross-functional teams. All of our projects are Lean/Agile with integrated teams of creative and technical specialists. You’ll be working alongside big name clients in a range of sectors including retail, financial services and media and publishing. You’ll also be supported by a Director who will oversee a portfolio of projects and Principal Consultants on our larger engagements, but in all cases you will be empowered to represent and lead an enthusiastic, creative and hardworking delivery team who do great work and are keen to socialise and share knowledge with their peers.

Key Responsibilities
Accountable for project planning and alignment, data based forecasting, reporting, and identifying and resolving project risks, impediments or blockers
Responsible for end-to-end delivery quality, managing the flow of work within one or two delivery teams, the impact of dependencies, and progress towards key milestones with your client counterparts
Enable continuous improvement and high quality outcomes through the application of Lean/Agile methodologies, as well as analysing and improving the team system by acting on metrics
Support programme delivery leadership on complex digital transformation projects within our larger accounts
Collaborative leader
Facilitate sessions between a variety of stakeholders (Badger and clients) including standups, retrospectives, etc. as well as aligning across teams by leading dependency mapping workshops, Scrum-of-Scrums, etc.
Collaborate with Product and Tech Leads as appropriate to support backlog development and implementation of the technical strategy
Be the first point of escalation to resolve conflict with team members and immediate client teams and stakeholders
Coach and mentor others on team dynamics, Lean/Agile ways of working, project delivery reporting and forecasting, and data driven prioritisation
Client influencer
Communicate with confidence to a broad range of stakeholders and client teams, aligning them to the delivery strategy and ensuring shared understanding of reporting and desired outcomes
Influence client counterparts to adopt Lean/Agile practices and improve ways of working through diplomacy and pragmatism
Become a trusted advisor to our clients by collaborating with them to deliver business and user value
Contribute to Red Badger’s account strategy and support the drafting of new contracts

Your experience
It’d be great if you have
Delivered a range of digital products live to customers using Lean/Agile methodologies, including with Kanban
Led and supported multidisciplinary teams that have included designers, testers, developers and product managers
A proven track record of delivering multiple releases in complex environments across the complete digital product lifecycle
Experience picking up an existing project and maintaining process and delivery quality
Experience adapting delivery frameworks for new projects without being dogmatic
Managed and worked within budgets and time-pressured environments
Used delivery data to forecast key deliverables and communicate a project’s status clearly with senior clients and stakeholders
Proactively spotted risks to delivery and helped teams mitigate them
Exceptional organisational and communication skills, with the ability to tailor your message to suit your audience’s needs (who may or may not be technical)
Exceptional facilitation, diplomacy and negotiation skills, enabling you to have difficult conversations with the client and team with ease, plus experience resolving conflicts when they arise
A love for end to end delivery and your team, and the desire to continuously learn more about technology, products and delivery and to motivate others to do so
It’d be amazing if you can also
Focus on business value and customer needs, with the insight to articulate what success looks like, why it looks like that and how to measure it
Bring a history of championing Lean/Agile ways of working both in and beyond the client’s organisation
Dive deep with your technical peers, able to keep up with the technical details in support of the overall project outcomes without dictating implementation

Red Badger Values:
People people
We respect and care for each other, giving us the space to feel safe and be our true selves
Find a way
We’re comfortable with uncertainty and accountability, whilst achieving great outcomes through shared goals
Always learning
We’re curious. It’s how we learn and grow as individuals, continuously testing and improving what we do, and how we do it
Open & Fair
We build trust by telling things as they are, being open, and seeking to achieve fair and equitable outcomes.
Collaborative
We are united by our desire to get to the best ideas. We are generous with our knowledge, actively listen to each other, and are open minded.

Diversity & Inclusion:
Red Badger is committed to creating a diverse and inclusive environment, and is proud to be an equal opportunity employer. We hire, employ, train, promote and compensate regardless of gender, gender identity, race, disability, sexual orientation, age, creed and colour. We are fully focused on equality, and it is our fundamental belief that the fascinating characteristics that make us all different enable us to continue to do amazing work for our clients.