Negotiable
Outside
Hybrid
London, England, United Kingdom
Summary: The Defects Manager role focuses on overseeing the defect management lifecycle during ERP implementation projects, ensuring effective triage, prioritization, and resolution of defects. This contract position is based in London and operates in a hybrid working arrangement. The role is part of a consultancy specializing in business and digital transformation, with a project duration of 4-6 months. The position is classified as outside IR35.
Key Responsibilities:
- Own and operate the defect management process across all Test Phases on the Programme
- Run regular defect triage forums to assess impact, urgency and release risk
- Track defects through investigation, fix, deployment, re-test and closure
- Configure and manage defect workflows within Azure DevOps & Smartsheet
Key Skills:
- Strong track record managing defects in complex, multi-stream programmes
- Hands-on experience working on ERP implementations (ideally IFS)
- Advanced use of Azure DevOps (or similar) for defect tracking and reporting
- Previous experience using Smartsheet would be an advantage
- Independent consultant
Salary (Rate): undetermined
City: London
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: outside IR35
Seniority Level: Consultant
Industry: Consulting
Role: Defects Manager (ERP implementation) - Contract role
Consulting
Seniority: Consultant - Manager
Day rate: TBC and is Outisde IR35
Project duration: 4-6 months (with extension likely) starting in May-JUne
Location: Hybrid in London
We’re supporting a consultancy that specialises in business and digital transformation, known for fostering strong relationships while designing and delivering large-scale, complex transformations throughout the UK.
The Defects Manager is responsible for the end-to-end defect management lifecycle across delivery and testing phases, ensuring defects are effectively triaged, prioritised and resolved. The role provides clear governance, visibility, and control to protect quality and release confidence across IFS-enabled delivery.
We’ve a preference for you to apply directly via our website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.
Tasks
- Own and operate the defect management process across all Test Phases on the Programme
- Run regular defect triage forums to assess impact, urgency and release risk
- Track defects through investigation, fix, deployment, re-test and closure
- Configure and manage defect workflows within Azure DevOps & Smartsheet
Requirements
- An independent consultant
- Strong track record managing defects in complex, multi-stream programmes
- Hands-on experience working on ERP implementations (ideally IFS)
- Advanced use of Azure DevOps (or similar) for defect tracking and reporting
- Previous experience using Smartsheet would be an advantage