Debt Recovery Officer
Posted 2 weeks ago by Central Bedfordshire Council
£31,022 Per year
Fixed-Term
Hybrid
Central Bedfordshire, England, United Kingdom
Summary: The Debt Recovery Officer role involves providing efficient service within the Debt Recovery team of the council, focusing on minimizing debt and ensuring timely payments. The position requires strong customer service skills and collaboration with the Insurance team. This is a full-time, hybrid role on a fixed-term contract for 12 months. The successful candidate will be part of a small, friendly team dedicated to delivering effective financial operations.
Key Responsibilities:
- Support the Senior Debt Recovery Officer in following debt recovery processes.
- Minimize debt owed to the Council and ensure prompt customer payments.
- Assist the Insurance team with daily tasks for smooth operations.
Key Skills:
- Ability to prioritize a varied workload to strict deadlines.
- Proficiency in using multiple software packages.
- Efficient and accurate work with attention to detail.
- Good communication and interpersonal skills.
- Strong customer focus and a flexible approach.
- Commitment to continuous improvement and development of financial processes.
- Good accounting and customer service experience.
- Enthusiastic and skilled individual who enjoys working as part of a small team.
Salary (Rate): £31,022 per annum
City: Central Bedfordshire
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: fixed-term
Seniority Level: Mid-Level
Industry: Other
Salary: £28,598 - £31,022 per annum pro rata
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month
Contract type: Hybrid - 12 months Fixed Term Contract/Secondment Opportunity
Closing Date: 30th April 2026
About the Company
The Debt Recovery team aims to provide an efficient and responsive service to the whole of the council, ensuring that our resources are managed effectively and appropriately and that we also deliver accounting transparency.
Working within Financial Operations you will help us deliver services to the Council and community. We are looking for a full time Debt Recovery Officer with great customer service skills to join a small friendly team and in return you will be rewarded with a varied and interesting workload.
The Debt Recovery Officer will support the Senior Debt Recovery Officer by ensuring the Debt Recovery processes are followed to minimise the debt owed to the Council and ensure payments are made promptly by customers. There will also be a requirement to work within the Insurance team in daily tasks to assist with the smooth running of their operations.
Required Skills
- Ability to prioritise a varied workload to strict deadlines.
- Proficiency in using multiple software packages.
- Efficient and accurate work with attention to detail.
- Good communication and interpersonal skills.
- Strong customer focus and a flexible approach.
- Commitment to continuous improvement and development of our financial processes.
- Good accounting and customer service experience.
- Enthusiastic and skilled individual.
- Enjoys working as part of a small team.