Debt Adviser/Caseworker
Posted 2 weeks ago by Citizens Advice
Negotiable
Undetermined
Undetermined
Luton, England, United Kingdom
Summary: Citizens Advice Luton is seeking a Debt Advice Caseworker, either trainee or qualified, to join their specialist debt advice team. The role involves assessing clients' needs and providing advice through various communication channels, including telephone, face-to-face, and email. The position offers full training and focuses on helping clients manage their debts by liaising with creditors and guiding them through the necessary steps. This role is part of a well-respected charity dedicated to providing free, independent, and impartial advice to local residents.
Key Responsibilities:
- Assess clients' needs and provide debt advice through various channels.
- Work with clients to offer options for managing their debts.
- Liaise with creditors on behalf of clients.
- Signpost clients to additional resources and assist with next steps.
Key Skills:
- Experience in debt advice or willingness to learn.
- Strong communication skills for client interaction.
- Ability to assess client needs effectively.
- Organizational skills for managing multiple cases.
Salary (Rate): undetermined
City: Luton
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: Other
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