£400 Per day
Inside
Hybrid
Glasgow, Scotland, United Kingdom
Summary: The Senior DB Pensions Administrator role involves performing complex pension calculations and supporting client relationships through budgeting and process improvement. The position requires effective communication with clients and scheme members, as well as coaching junior colleagues. The role is based in Liverpool with a hybrid working arrangement, requiring 2-3 days in the office. The contract length is 9 months with a day rate of £400, classified as inside IR35.
Key Responsibilities:
- Communicating with clients and scheme members on complex queries via letter, email, and telephone.
- Understanding scheme details and ensuring activities are processed in line with scheme rules.
- Performing complex pensions calculations and answering enquiries using automated and non-automated processes.
- Supporting team members through checking activities and using MI reporting to monitor progress.
- Handling errors, omissions, and complaints according to agreed procedures.
- Monitoring project income and collaborating with management to ensure client projects are delivered on plan.
- Identifying opportunities for additional revenue within the client group.
- Keeping abreast of technical developments and legislative changes.
Key Skills:
- Experience liaising with clients and trustees.
- Defined Benefit experience.
- Ability to perform and peer review complex pension calculations accurately.
- Strong knowledge of member calculation processes and UK pensions legislation.
- Good communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Able to analyze and improve processes.
- Relevant professional qualification (e.g. PMI) is desirable.
Salary (Rate): £400 daily
City: Liverpool
Country: United Kingdom
Working Arrangements: hybrid
IR35 Status: inside IR35
Seniority Level: Mid-Level
Industry: Other
Senior DB Pensions Administrator Contract Length : 9 months contract Day rate : £400 per day (Umbrella) Location : Liverpool - Hybrid 2-3 days in the office Hours of work : 37.5 Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia serves 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.
Role Summary: * To perform complex pension calculations to a high standard in a team environment. * This role supports client relationships in terms of budgeting and process improvement and will also peer review complex tasks and coach junior colleagues in this area.
Main Responsibilities:
- Communicating with clients and scheme members on complex queries when required via letter, email, and telephone.
- Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.
- Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.
- Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.
- Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.
- Monitoring project income and work with your Manager to ensure client projects are delivered on plan and to budget.
- Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.
- Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.
Required Experience and Technical Knowledge:
- Experience liaising with clients and trustees
- Define Benefit experience
- Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy.
- Strong knowledge of member calculation processes, scheme knowledge, scheme types and governing legislation issues.
- In-depth knowledge of UK pensions legislation.
Required Skills and Behaviours :
- Good communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Able to analyse and improve processes.
Desirable: Relevant professional qualification (e.g. PMI).
We are committed to creating an inclusive recruitment experience. If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at adjustments@robertwalters.com to discuss further. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.