Data Quality Contract Support Officer and RA Administrator

YOU MAKE US MORE Join Moorfields Eye Hospital NHS Foundation Trust At Moorfields, people’s sight matters—and so do the people who make it possible. For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence. We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale. And we’re just getting started. From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before. Could you be part of this future? Make us more.

Job Overview THE POST To provide a supporting role in the management of the Trust’s portfolio of contracts with Primary Care Trusts with particular reference to resolving commissioner queries, Aiding the Contracts team in the communication around Devolved patients and providing Data Quality Validation, RA & Audit Administration support within the Department. Key working relationships include liaison internally with the trust Contracts team, Senior Information Analysts, General Managers and Internal Audit Teams, smartcard users across all sites.

Main duties of the job Contracts Develop & maintain relationships with Contracts team within the trust to ensure regular reporting is available for validation. Develop with the Senior Information Analyst a timetable for receipt of the pre flex reporting for validation purposes. Investigate and resolve monthly validation Commissioner queries in a timely and accurate manner Use the National Clinical Spine Service as appropriate for NHS numbers and misattributions amending patient demographic records as appropriate on PAS system Data Quality To validate Exception reports derived from DBS batch trace files, updating NHS numbers & Core demographic details to PAS in line with the national database information To work closely with other DQ team members to review process documentation used to generate reports and validation work. Aid in the administration of the Audit programmes. Alongside other DQ team members develop and deliver Data Quality training across the Trust. ADHOC visits to all Moorfields sites as arranged & agreed with the DQ Manager. To be a contact within the team to for individuals across the trust to correct data deficiencies highlighted in data quality reports Play and active part in the delivery of Summary Care record training acting as a liaison point for national system queries which may need to be raised with the national team. Provide Cross cover and support for the DQ team during times of absence.

Working for our organisation What’s in it for You? At Moorfields, we invest in you—your growth, your wellbeing, your future. You’ll Join a Flexible, Supportive Organisation Offering: Competitive salary (including high-cost area supplement) Membership of the NHS Pension Scheme 24/7 independent counselling support Career-long learning and development opportunities Excellent transport connections Access to NHS and Blue Light discount schemes Free Pilates classes Full support and training to develop your skills And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Detailed Job Description And Main Responsibilities To provide a supporting role in the management of the Trust’s portfolio of contracts with Primary Care Trusts with particular reference to resolving commissioner queries, Aiding the Contracts team in the communication around Devolved patients and providing Data Quality Validation, RA & Audit Administration support within the Department. Key working relationships include liaison internally with the trust Contracts team, Senior Information Analysts, General Managers and Internal Audit Teams, smartcard users across all sites.

MAIN RESPONSIBILTITES 1Develop & maintain relationships with Contracts team within the trust to ensure regular reporting is available for validation. Develop with the Senior Information Analyst a timetable for receipt of the pre flex reporting for validation purposes. To agree with the Senior Analyst and DQ Manager a process for more regular validation reporting to aid in the reduction of commissioner challenges. Investigate and resolve monthly validation Commissioner queries in a timely and accurate manner Use the National Clinical Spine Service as appropriate for NHS numbers and misattributions amending patient demographic records as appropriate on PAS system Maintain a regular monitor of all validations and challenges, for reporting workloads to the DQ Manager.

Person specification Essential Essential criteria Education to A level or equivalent standard Essential Essential criteria NHS experience of minimum 1 year Essential Essential criteria Experience of Data Quality Desirable criteria Understanding of Registration Authority Essential Essential criteria Demonstrate good communiction skills Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying. Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond. Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.

Employer certification / accreditation badges Documents to download Updated JD (PDF, 425.5KB) MEH Staff Benefits (PDF, 919.1KB) MEH Privacy Notice (PDF, 138.0KB) Apply online now Further details / informal visits contact Name Donna M Flatt Job title Data Quality & RA Manager Email address donnaflatt@nhs.net Telephone number 07834129196 Additional information availability between 7am-3pm for calls If you have problems applying, contact Address Any Telephone emma.blake10@nhs.net